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Post by gasandelectricity on Sept 23, 2018 10:26:05 GMT
These were queuing back to the stadium ground gates yesterday. The season ticket readers were being very stubborn. At one point I thought having joined the queue with 15-20 mins to spare that I would miss kick off. Luckily it picked up in bursts
On top of this, generally crowd management via this gate is poor. Often people queue up via the first two turnstiles and don’t section off for the right 4 (of which only 2 or 3 usually open up), which should be encouraged by stewards. With the new digital readers could they not be double manning the gates?
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Post by Big Jock on Sept 23, 2018 10:45:17 GMT
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Post by RetroGamer on Sept 23, 2018 10:55:51 GMT
These were queuing back to the stadium ground gates yesterday. The season ticket readers were being very stubborn. At one point I thought having joined the queue with 15-20 mins to spare that I would miss kick off. Luckily it picked up in bursts On top of this, generally crowd management via this gate is poor. Often people queue up via the first two turnstiles and don’t section off for the right 4 (of which only 2 or 3 usually open up), which should be encouraged by stewards. With the new digital readers could they not be double manning the gates? They can't double man them as someone needs to be there to pedal the turnstyle round manually. Makes a mockery of having modern card readers. |
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Post by Antonio Fargas on Sept 23, 2018 10:59:05 GMT
These were queuing back to the stadium ground gates yesterday. The season ticket readers were being very stubborn. At one point I thought having joined the queue with 15-20 mins to spare that I would miss kick off. Luckily it picked up in bursts On top of this, generally crowd management via this gate is poor. Often people queue up via the first two turnstiles and don’t section off for the right 4 (of which only 2 or 3 usually open up), which should be encouraged by stewards. With the new digital readers could they not be double manning the gates? Yeah, bloke in the booth said that they were working but going very slow. One bloke kept waiting for the electronics to work, but the bloke in the booth next to him gave up and just resorted to checking cards and letting us in manually, which seemed to work faster. And yeah, the hairpin bend on the way to the turnstiles seems to cause a bit of a jam even when it's not that busy, and people perfectly reasonably waiting to go into the turnstiles on the left, block the way for people wanting to head right. I agree it just needs a steward to direct people to each turnstile. Or instead of opening the two turnstiles on the right and the two on the left, just open four on the right. That way everyone needs to go round the hairpin before deciding on a turnstile. |
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Post by lavalamp on Sept 23, 2018 11:22:50 GMT
Is that the new family stand behind him? |
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Post by peterparker on Sept 23, 2018 13:01:17 GMT
These were queuing back to the stadium ground gates yesterday. The season ticket readers were being very stubborn. At one point I thought having joined the queue with 15-20 mins to spare that I would miss kick off. Luckily it picked up in bursts On top of this, generally crowd management via this gate is poor. Often people queue up via the first two turnstiles and don’t section off for the right 4 (of which only 2 or 3 usually open up), which should be encouraged by stewards. With the new digital readers could they not be double manning the gates? They can't double man them as someone needs to be there to pedal the turnstyle round manually. Makes a mockery of having modern card readers. Well yes and no. Its partly to stop those 'True Blue Gasheads' that were theiving from the club |
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Post by pirate49 on Sept 23, 2018 14:21:22 GMT
It was strange. Only three turnstiles out of six operating, giving access to three different areas;
Dribuild Terrace, Dribuild Stand, Family Stand.
Let's be clear. We don't have electronic turnstiles. We have old mechanical turnstiles and card
scanners. I'd be prepared to bet that those little boxes only register if it's a genuine ST or not,
and not to whom it's registered and perhaps even which part of the ground it applies!
Certainly more turnstiles need to be open for the next game.
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Post by glengas on Sept 23, 2018 14:21:26 GMT
They only had 4 Turnstile open on the West Enclosure side and a queue was forming, but there is a steward on the gate who always takes the initiative and starts checking tickets and letting people in through the gate. Top man. Saving me from an even worse soaking.
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Post by oldgas on Sept 23, 2018 14:34:08 GMT
These were queuing back to the stadium ground gates yesterday. The season ticket readers were being very stubborn. At one point I thought having joined the queue with 15-20 mins to spare that I would miss kick off. Luckily it picked up in bursts On top of this, generally crowd management via this gate is poor. Often people queue up via the first two turnstiles and don’t section off for the right 4 (of which only 2 or 3 usually open up), which should be encouraged by stewards. With the new digital readers could they not be double manning the gates? Yeah, I really appreciated queuing in the rain for 10 minutes before I could get to my seat. The club missed out on selling 3 hot drinks because we got seated just seconds before the KO and I don't ever queue for drinks in the interval because it can take ages to get served. |
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Post by Strange Gas on Sept 23, 2018 15:33:13 GMT
They can't double man them as someone needs to be there to pedal the turnstyle round manually. Makes a mockery of having modern card readers. Well yes and no. Its partly to stop those 'True Blue Gasheads' that were theiving from the club Even now, if they were unmanned you'd have people jumping over the top, so the attendant is still there to ensure they are used correctly. Most automated turnstiles are full height at other grounds I have been to, and even then they are invariably manned |
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Post by gasandelectricity on Sept 23, 2018 16:01:18 GMT
These were queuing back to the stadium ground gates yesterday. The season ticket readers were being very stubborn. At one point I thought having joined the queue with 15-20 mins to spare that I would miss kick off. Luckily it picked up in bursts On top of this, generally crowd management via this gate is poor. Often people queue up via the first two turnstiles and don’t section off for the right 4 (of which only 2 or 3 usually open up), which should be encouraged by stewards. With the new digital readers could they not be double manning the gates? Yeah, I really appreciated queuing in the rain for 10 minutes before I could get to my seat. The club missed out on selling 3 hot drinks because we got seated just seconds before the KO and I don't ever queue for drinks in the interval because it can take ages to get served. I was lucky that I was able to get in about 10 mins before kick off, but that the drinks queue was just short enough that I was able to pop to the gents, grab a drink and make my way down to the terraces before the match started. I expect the short drinks queue had a lot to do with the delays, and a source of revenue loss for the club. I don't think anyone is to blame for these problems, as its standard teething stuff, and I didn't start the thread just to have a good whinge (I think the new turnstiles will be a step forward when things work correctly). There are a few opportunities for process improvements here (split the queues - have someone in control of making sure people are queueing appropriately and traffic is stable) but also an opportunity for someone to have responsibility to monitor this stuff and take action when things aren't going well (open up extra turnstiles - decide to slacken up entry criteria i.e. just show the card). As we really shouldn't have queues with this new system. Regards blocking at the gates, there's nothing to stop the club trying to split people going via the stand entrance queue and the terracing queue to get stuff moving quicker with one of those seatbelt style temporary fence things you get in airports. |
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Post by Somersetgas on Sept 23, 2018 16:08:38 GMT
They can't double man them as someone needs to be there to pedal the turnstyle round manually. Makes a mockery of having modern card readers. Well yes and no. Its partly to stop those 'True Blue Gasheads' that were theiving from the club Who and how were people thieving, sorry for being confused! |
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Post by South Stand Ultra on Sept 23, 2018 16:17:19 GMT
Well yes and no. Its partly to stop those 'True Blue Gasheads' that were theiving from the club Who and how were people thieving, sorry for being confused!
In the past with paper tickets, you could show said ticket to steward on the gate in the East stand, say I'm going in the shop and he'd happily show you through the gate.
Once in, people could pass tickets through the fence and they could enter for free.
Not sure if these cards stops that.
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Post by Somersetgas on Sept 23, 2018 16:21:05 GMT
Who and how were people thieving, sorry for being confused!
In the past with paper tickets, you could show said ticket to steward on the gate in the East stand, say I'm going in the shop and he'd happily show you through the gate.
Once in, people could pass tickets through the fence and they could enter for free.
Not sure if these cards stops that.
I thought they tore the ticket out, fair enough, never crossed my mind tbh |
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Post by South Stand Ultra on Sept 23, 2018 16:23:41 GMT
In the past with paper tickets, you could show said ticket to steward on the gate in the East stand, say I'm going in the shop and he'd happily show you through the gate.
Once in, people could pass tickets through the fence and they could enter for free.
Not sure if these cards stops that.
I thought they tore the ticket out, fair enough, never crossed my mind tbh
No, we sit in the South stand, most games we'd go in the shop about 2.30 show our ticket (not at the turn-stile!) at the gate, at the end by the shop, and they just let you walk through.
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Post by peterparker on Sept 23, 2018 16:41:16 GMT
Well yes and no. Its partly to stop those 'True Blue Gasheads' that were theiving from the club Who and how were people thieving, sorry for being confused! People were claiming their ST was lost in the post, getting a new one and flogging the old one on for whatever. Cards can now be deactivated |
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Post by Somersetgas on Sept 23, 2018 17:29:59 GMT
Who and how were people thieving, sorry for being confused! People were claiming their ST was lost in the post, getting a new one and flogging the old one on for whatever. Cards can now be deactivated Well that is stupid, any idea how many were up to this? |
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Post by keygas on Sept 23, 2018 17:43:31 GMT
They only had 4 Turnstile open on the West Enclosure side and a queue was forming, but there is a steward on the gate who always takes the initiative and starts checking tickets and letting people in through the gate. Top man. Saving me from an even worse soaking. No wonder the announced gate wasn’t that great yesterday if a steward was letting people through a gate, I think there’s counters on each turnstile which when are all totalled up gives you the attendance figure. |
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Post by Deleted on Sept 23, 2018 19:22:27 GMT
These were queuing back to the stadium ground gates yesterday. The season ticket readers were being very stubborn. At one point I thought having joined the queue with 15-20 mins to spare that I would miss kick off. Luckily it picked up in bursts On top of this, generally crowd management via this gate is poor. Often people queue up via the first two turnstiles and don’t section off for the right 4 (of which only 2 or 3 usually open up), which should be encouraged by stewards. With the new digital readers could they not be double manning the gates? Yeah, I really appreciated queuing in the rain for 10 minutes before I could get to my seat. The club missed out on selling 3 hot drinks because we got seated just seconds before the KO and I don't ever queue for drinks in the interval because it can take ages to get served.Great, now DC won't be able to get his first choice striker in January |
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Post by oldgas on Sept 23, 2018 19:26:27 GMT
Yeah, I really appreciated queuing in the rain for 10 minutes before I could get to my seat. The club missed out on selling 3 hot drinks because we got seated just seconds before the KO and I don't ever queue for drinks in the interval because it can take ages to get served.Great, now DC won't be able to get his first choice striker in January Every little helps, you know |
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