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Post by hollyhillgas on Oct 15, 2020 18:03:14 GMT
Got sent two codes, neither work.
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Deleted
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Post by Deleted on Oct 15, 2020 18:13:38 GMT
Got sent two codes, neither work. I had one email with a code last night, quickly followed by another saying this is the real one to use. Hope it’s alright when I log in on Saturday.
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Post by Gas Go Marching In on Oct 15, 2020 18:19:04 GMT
Got sent two codes, neither work. You're about 40 hours early.
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Post by Antonio Fargas on Oct 15, 2020 18:19:53 GMT
I got sent the old Northampton codes (by mistake) and then a few minutes later got sent some new ones. Haven't tested them, though.
How soon can you know if they'll work?
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Post by pucklegas on Oct 15, 2020 19:20:41 GMT
I used the first code been charged sent an email as advised to,to EFL digital for a refund nothing received yet, will wind me up if I dont get a refund as I've given the Gas £18 plus £10 to EFL for one stream ffs.
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Post by piratesquarters on Oct 15, 2020 19:37:15 GMT
I noticed the first code was the last game (yes I know ).
I used the second code today and everything worked ok.
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Post by Deleted on Oct 15, 2020 20:17:08 GMT
Second one worked fine for me, all booked in, crowd starting to grow in our house gone from one, me, to four for this game.
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Post by stonegas on Oct 15, 2020 20:49:48 GMT
Just entered my code and been charged £10 email sent hopefully get a refund
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Post by bigtgas on Oct 16, 2020 7:25:20 GMT
I used the first code been charged sent an email as advised to,to EFL digital for a refund nothing received yet, will wind me up if I dont get a refund as I've given the Gas £18 plus £10 to EFL for one stream ffs. Same here for Northampton game. Will be giving EFL a ring today.
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Post by hollyhillgas on Oct 16, 2020 12:31:01 GMT
Got sent two codes, neither work. I logged out and logged back in, and it worked.
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IFollow
Oct 16, 2020 12:34:08 GMT
via mobile
Post by baggins on Oct 16, 2020 12:34:08 GMT
Had 2 emails, 2nd said here's the proper one. Used that code, registered with that. Game on.
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Post by jonwsm on Oct 17, 2020 10:01:02 GMT
Is anyone else have problems trying to buy a match pass for today's game via Paypal?
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IFollow
Oct 17, 2020 10:22:28 GMT
via mobile
Post by mullerrd on Oct 17, 2020 10:22:28 GMT
I am trying go use my season ticket code to access today's game and just get a message which says, ' There was an error, please try again! '
I have emailed ifollow@efl.com and hope to get the problem solved before 3 pm.
Anyone else having problems?
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Post by faithfullandtrue on Oct 17, 2020 10:31:47 GMT
Nope just log in fine for me.
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Post by Antonio Fargas on Oct 17, 2020 10:39:05 GMT
I am trying go use my season ticket code to access today's game and just get a message which says, ' There was an error, please try again! ' I have emailed ifollow@efl.com and hope to get the problem solved before 3 pm. Anyone else having problems? They sent out some wrong codes, and then followed up with the correct ones, so check you're using the second batch. The first batch said Northampton in the top left corner.
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IFollow
Oct 17, 2020 10:57:12 GMT
via mobile
Post by baggins on Oct 17, 2020 10:57:12 GMT
I am trying go use my season ticket code to access today's game and just get a message which says, ' There was an error, please try again! ' I have emailed ifollow@efl.com and hope to get the problem solved before 3 pm. Anyone else having problems? They sent out some wrong codes, and then followed up with the correct ones, so check you're using the second batch. The first batch said Northampton in the top left corner. 2nd email code worked fine for me.
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Post by Topper Gas on Oct 17, 2020 11:03:22 GMT
I am trying go use my season ticket code to access today's game and just get a message which says, ' There was an error, please try again! ' I have emailed ifollow@efl.com and hope to get the problem solved before 3 pm. Anyone else having problems? They sent out some wrong codes, and then followed up with the correct ones, so check you're using the second batch. The first batch said Northampton in the top left corner. If that doesn't work then I'd email Tom Gorringe, as he's more likely to get back to you by 3pm than iFollow.
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Post by hanamgreengas on Oct 17, 2020 11:10:07 GMT
I tried via Paypal with the same message. "Error." Not the first time it's been refused. Paid via my debit card with no problems.
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Post by mullerrd on Oct 17, 2020 11:13:15 GMT
Thanks for all your replies. I have finally gained access via the ifollow App rather than through the club's website.
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Post by bigtgas on Oct 17, 2020 11:13:38 GMT
I used the first code been charged sent an email as advised to,to EFL digital for a refund nothing received yet, will wind me up if I dont get a refund as I've given the Gas £18 plus £10 to EFL for one stream ffs. Same here for Northampton game. Will be giving EFL a ring today. They weren't taking calls yesterday but a recorded message invited emails. I re-sent my first email with a PS asking for a reply. Got one almost immediately requesting confirmation of my details. Duly confirmed. Today I have been informed that my money wil be refunded in 3 - 5 days and received an apology for inconvenience. So don't give up.
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