If the shop is that busy, I'm going no where near it. The "friendly" staff will be on one.....
Always found them very friendly and helpful, both in person in the shop and over the phone.
I guess some of us don't do a lot of face to face business anymore, I'm afraid the customer service at the club is in the dark ages, evidently Wael hasn't got his hands on it yet. If I treated my customers like this I wouldn't have a business for long, it's the problem with monopolies. In fairness to the staff they are working in a creaking system, it's always the same whenever there's high demand for a game. But we are Gasheads, and we thrive on adversity, there aren't many clubs who've survived what we have in the last 30 years, proud of the Gas.
For those travelling by train, what worries my slightly is the bit about the service from the main Coventry station to the arena one by the stadium (single carriage once an hour on a match day?!? And nothing back until 6.30pm?!? ... unless that info is now out of date). Also the bus option from Coventry station seems a pain. Thinking of a few cans and the 3.5 miles walk or a taxi share from Cov station if I can find one. As for pubs, there is a Spoons in Bedworth (for those who aren't too fussy!) - few beers and something to eat there then just a 10 minute hop on the train to Coventry.
There's also one at 5:30pm it'll be a long wait if you missed that one though for any reason, why don't they run an extra train at 6:00 pm on a Saturday? It's great how they build a new stadium with no parking but then have poor public transport links as well.
Coventry have sold over 41,000 tkts for their Wembley trip (the week after playing us) and have a home game this Tuesday whilst we have a nice rest so our game is almost a bit of a pressure game... for us! If we can't win in this situation we might be under criticism.
Not sure if their 41,000+ is people crawling out of the woodwork or fans genuinely coming back because it's not a home game.
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Took 37 attempts yesterday to secure tickets but thankfully somebody finally answered the phone!! Glad they did as the round trip to the Mem would of taken close to 4 hours! 1st class post yesterday at 11am, through the letterbox at 10am today, Looking forward to losing my voice with the Gas family!!