Marshy
Proper Gas
Posts: 14,129
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Post by Marshy on Jul 13, 2017 9:34:45 GMT
I can't see them doing that. It takes them turnstile operators long enough as it is to clear through all the people that turn up at the last minute. The only proper way of getting around that is to have a digital card style season ticket which flashes up a picture of the season ticket owners face to the operator when the barcode or chip is scanned. I'm sure it wouldn't be popular though. Occasionally when I can't attend I give mine to my mother who otherwise wouldn't be able to afford to go and that not only makes a paid for ticket go to waste but it stops people in a financially difficult situation from seeing the team we all love. I wouldn't be too keen on having my details and accompanying picture on file like that either. A digital card ticket system at the Mem? Lol!!!
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Post by RetroGamer on Jul 13, 2017 9:37:53 GMT
I can't see them doing that. It takes them turnstile operators long enough as it is to clear through all the people that turn up at the last minute. The only proper way of getting around that is to have a digital card style season ticket which flashes up a picture of the season ticket owners face to the operator when the barcode or chip is scanned. I'm sure it wouldn't be popular though. Occasionally when I can't attend I give mine to my mother who otherwise wouldn't be able to afford to go and that not only makes a paid for ticket go to waste but it stops people in a financially difficult situation from seeing the team we all love. I wouldn't be too keen on having my details and accompanying picture on file like that either. I always present the voucher to the turnstile operator, but I tear it out of the book as I go through As I do as well. They don't currently check the ticket that's printed in the inside sleeve with the registered name and season ticket number on it though and that's what will take the time. The turnstile operator will now have to check that against a list of suspected season tickets and take the match ticket out himself before handing the book back. That's while sending people away without the book who will inevitably cause a fuss and drag it out holding the queue up futher.
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Post by RetroGamer on Jul 13, 2017 9:39:56 GMT
I can't see them doing that. It takes them turnstile operators long enough as it is to clear through all the people that turn up at the last minute. The only proper way of getting around that is to have a digital card style season ticket which flashes up a picture of the season ticket owners face to the operator when the barcode or chip is scanned. I'm sure it wouldn't be popular though. Occasionally when I can't attend I give mine to my mother who otherwise wouldn't be able to afford to go and that not only makes a paid for ticket go to waste but it stops people in a financially difficult situation from seeing the team we all love. I wouldn't be too keen on having my details and accompanying picture on file like that either. A digital card ticket system at the Mem? Lol!!! Why not? Surely they just bolt a scanner to the turnstile wall and a small screen inside and connect them both to a computer system.
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Post by Qatar Gas on Jul 13, 2017 9:41:38 GMT
As bad as this is, the clubs ticketing system from the stone age doesn't help.
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Marshy
Proper Gas
Posts: 14,129
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Post by Marshy on Jul 13, 2017 9:45:00 GMT
A digital card ticket system at the Mem? Lol!!! Why not? Surely they just bolt a scanner to the turnstile wall and a small screen inside and connect them both to a computer system. This is Rovers, dream on! Don't worry we will have a brand new all singing all dancing stadium soon (tin hat ready) and then we can have it.
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Post by tommym9 on Jul 13, 2017 10:16:06 GMT
Why not? Surely they just bolt a scanner to the turnstile wall and a small screen inside and connect them both to a computer system. This is Rovers, dream on! Don't worry we will have a brand new all singing all dancing stadium soon (tin hat ready) and then we can have it. While we're there can we buy away tickets online too please!
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Post by faggotygas on Jul 13, 2017 11:15:42 GMT
I can't see them doing that. It takes them turnstile operators long enough as it is to clear through all the people that turn up at the last minute. The only proper way of getting around that is to have a digital card style season ticket which flashes up a picture of the season ticket owners face to the operator when the barcode or chip is scanned. I'm sure it wouldn't be popular though. Occasionally when I can't attend I give mine to my mother who otherwise wouldn't be able to afford to go and that not only makes a paid for ticket go to waste but it stops people in a financially difficult situation from seeing the team we all love. I wouldn't be too keen on having my details and accompanying picture on file like that either. Wouldn't need to be as complicated as that with a digital system, duplicate issues would have the same ticket number so the system would just check if the same ticket number has been used before for that game.
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Post by Dirt Dogg on Jul 13, 2017 12:20:14 GMT
Can't help feel that a digital system would boost ticket sales too, imagine being able to buy a ticket from your phone on the day and then just scanning the barcode with your phone at the turnstiles!
We can dream eye! (Get your chequebook out Wael lad!)
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Post by keygas on Jul 13, 2017 17:57:59 GMT
Disappointed to read this, but if the club sent out season-tickets by recorded delivery in the future it would stop this scam .
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Post by LJG on Jul 13, 2017 18:03:01 GMT
Hey this is a good one to slag off the club AND the perpetrators too!
Stupid club.
Stupid fraudsters.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Jul 13, 2017 18:13:56 GMT
Disappointed to read this, but if the club sent out season-tickets by recorded delivery in the future it would stop this scam . but surely they know which book numbers have been sent to which address? Signing for it on delivery shouldn't make a difference or am I missing something obvious? Probably am to be fair!
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Post by keygas on Jul 13, 2017 18:47:44 GMT
Disappointed to read this, but if the club sent out season-tickets by recorded delivery in the future it would stop this scam . but surely they know which book numbers have been sent to which address? Signing for it on delivery shouldn't make a difference or am I missing something obvious? Probably am to be fair! I take it these so called fans are saying the tickets haven't arrived & they are lost in the post , so the club reissue them. If they are sent by recorded delivery, someone at the address must sign for them , so the lost in post fraud can't be used.
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Deleted
Deleted Member
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Post by Deleted on Jul 13, 2017 18:56:58 GMT
fair point gov! I'm no copper 😂
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Post by turdburger on Jul 13, 2017 21:52:41 GMT
Absolute scum of the earth. Should be ashamed of themselves. They can take their dodgy season tickets and p1ss off down to trashton where they belong
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Post by Congas on Jul 14, 2017 5:49:35 GMT
Why are they using that old-fashioned system when there are season cards and mobile solutions?
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Post by philbemmygas on Jul 14, 2017 6:57:08 GMT
Hey this is a good one to slag off the club AND the perpetrators too! Stupid club. Stupid fraudsters. Another dual lynching scenario, you couldn't make it up. Another episode of trust being exposed by weakness and/or greed
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Post by oldgas on Jul 14, 2017 7:11:28 GMT
As long as the club are using old tech ST books, the solution to any attempt at fraud needs to be equally low tech. Hence my suggestion that ST's be collected in person, with ID, from the club shop.
This won't lengthen the process. The customer approaches the counter. Asks for their ST and gives their name. The member of staff finds the book, asks for and looks at the ID and hands the book over and, if necessary rings It through the till.
There is little or no opportunity to defraud the club in the above scenario. There is no need to have extra staff on hand to check ID, and every business needs footfall. All those people visiting the shop would inevitably lead to increased compulsive purchases, all good for the club.
There is no point in installing expensive IT ticketing facilities at the Mem; not when, hopefully, we will be moving to a new stadium.
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Post by philbemmygas on Jul 14, 2017 7:24:58 GMT
As long as the club are using old tech ST books, the solution to any attempt at fraud needs to be equally low tech. Hence my suggestion that ST's be collected in person, with ID, from the club shop. This won't lengthen the process. The customer approaches the counter. Asks for their ST and gives their name. The member of staff finds the book, asks for and looks at the ID and hands the book over and, if necessary rings It through the till. There is little or no opportunity to defraud the club in the above scenario. There is no need to have extra staff on hand to check ID, and every business needs footfall. All those people visiting the shop would inevitably lead to increased compulsive purchases, all good for the club. There is no point in installing expensive IT ticketing facilities at the Mem; not when, hopefully, we will be moving to a new stadium. Great idea, only downside is the spread of our fanbase which can make collection difficult. People have broken the trust element that the club have had in place, really sad but a fact of modern life.
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pirate
Forum Legend
Posts: 18,740
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Post by pirate on Jul 14, 2017 12:04:20 GMT
www.bristolrovers.co.uk/news/2017/july/ticketscam/We have been very disappointed to learn that some unscrupulous so called Bristol Rovers supporters fans are telling the club that their season tickets have not arrived and then selling them off once a replacement pack has been sent out. We would like to remind all of our loyal supporters that they must bring their season ticket to every League game. The turnstile operator will then take out the voucher from the season ticket book, rather than allow supporters to present them with the voucher only. Anyone turning up with just the voucher will be refused entry. If the season ticket book does not have an inlet then they will be directed to the ticket office. The Club needs to tighten up processes to prevent some so called fans from operating this scam and depriving the club of revenue. We regret having to take this course of action but feel certain that every true Bristol Rovers Supporter will understand the reason behind it and we would like to thank you all in advance for your co-operation. "So called Bristol Rovers supporters fans"
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Post by baggins on Jul 14, 2017 12:09:02 GMT
Let's go to the Winchester, have a pint, and wait for this to blow over.
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