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Post by rememberhalifax on Aug 2, 2019 20:53:52 GMT
I don't know how many members have had dealings with Clare McDonagh,ticket office manager, but boy is she one 'can do woman'! I had problem with on line Blackpool tickets, I.E too many and going to wrong place(part my own fault, me and technology do not get on!)but right from my first contact with Clare it was 'don't worry we can fix it! I do not think 'can't do' exists in her world ,she is so positive and can only see solutions ,not problems and the club are lucky to have her! Think we need her positivity on here, in the board room , dressing room, head of recruitment and every where else! New Stadium? no prob !Promotion? no prob!, new striker? no prob! every one on here being positive? no prob!(well 3/4 anyway!)So thanks Clare for your positivity and can do attitude, such a refreshing change. should have asked her about the result to morrow, pretty sure what the answer would have been! three cheers for Clare an unsung hero! |
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Post by gasheadpirate on Aug 2, 2019 20:57:41 GMT
I have had many dealings with Clare. She is a legend. Very efficient and friendly.
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Post by Deleted on Aug 2, 2019 20:58:00 GMT
I've had dealings with Clare, and nothing is too much trouble for her. Every problem (usually caused by my own incompetence) has been dealt with swiftly, politely, and efficiently. If they tried to dispense with her services, I would descend upon the ground with burning pitchforks!
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Post by Gas1977 on Aug 2, 2019 21:12:52 GMT
She does a great job at the club. Shame there is that miserable ‘santa’ man working with her or at least he used to when they were at Kingswood. Always good with the Bday requests too.
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Post by Deleted on Aug 2, 2019 21:14:30 GMT
A massive asset to our club.
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Post by warehamgas on Aug 2, 2019 21:26:25 GMT
Agree with all this. Being down here I’ve often phoned and on the occasion where it’s not been straightforward she has always followed it up and dealt with it so well. I phone up AFC Bournemouth and sometimes am still waiting for a solution to my problem the next day. I’m probably the same vintage as rememberhalifax so not brilliant with the technology but she always sorts it out. Dealing with BRFC through Clare is far more efficient than dealing with a PL club!
Well done Clare indeed!
UTG!
ps. Amongst all the doom some post on here it’s good to hear some positive stuff about our club. Good thread, credit where credit’s due.
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Post by bluestone on Aug 2, 2019 21:32:50 GMT
100% agree with all of these comments. Whenever I have spoken to her she has been so positive and helpful.
It's clear she is not just an employee of the club but also a massive fan too.
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Post by lympstonegas on Aug 2, 2019 21:35:27 GMT
Yes can only echo the sentiments she is a very positive helpful person and an asset to the club
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Post by pepsi on Aug 2, 2019 21:38:01 GMT
Nice to read a thread with just nice remarks about others at the club..
Don't know the girl, she sounds alright though. 😁😁
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Post by badengas on Aug 2, 2019 21:45:39 GMT
Loads of great people from 50/50 and programme sellers to stewards and bar staff........ if the playing staff match their support we're going up as champions.
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Post by axegas on Aug 2, 2019 21:54:18 GMT
Clare does a fantastic job, always diligently helps me with any enquires I have regarding tickets etc. A real credit to the club.
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Post by burnthewitch on Aug 2, 2019 23:55:20 GMT
Yeah. Applaud all that. Fair play.
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Post by Hugo the Elder on Aug 3, 2019 5:41:02 GMT
Have to agree.
She is, without question, one of the best at Rovers.
I hope she gets to see this thread and I hope whoever her manager is sees it too.
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Post by matealotblue on Aug 3, 2019 5:50:45 GMT
Agree fully with OP.
Always helpful and efficient.
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Post by blueandwhitespike on Aug 3, 2019 6:10:01 GMT
She is very helpful ,sorted my season ticket mix up this season.In all my dealings with Clare they have been sorted out quickly,an asset to our club
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Post by brads213 on Aug 3, 2019 6:40:38 GMT
Totally agree she is wonderful
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Post by devonblue on Aug 3, 2019 8:13:12 GMT
I have had a few dealings with Clare and she is always very helpful, she is not assisted by the online ticket system !
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Post by gasheadpirate on Aug 3, 2019 8:55:07 GMT
I have had a few dealings with Clare and she is always very helpful, she is not assisted by the online ticket system ! I ordered tickets for four matches in one go last night. It was a bit clunky but even I managed it, so it can’t be that bad. 😂 From the looks of it, there is only one seat in the East Stand that is not reserved by season ticket holders or corporate. So I have got that seat for all four matches. Almost like my own season ticket. 😂⚽️ |
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Post by gasandelectricity on Aug 3, 2019 9:07:36 GMT
I have had a few dealings with Clare and she is always very helpful, she is not assisted by the online ticket system ! I ordered tickets for four matches in one go last night. It was a bit clunky but even I managed it, so it can’t be that bad. 😂 From the looks of it, there is only one seat in the East Stand that is not reserved by season ticket holders or corporate. So I have got that seat for all four matches. Almost like my own season ticket. 😂⚽️ There’s a difference between what systems are like for customers and what they’re like for the admin staff on the other end. It could be a nightmare for them to sort out problems when things go wrong. Whenever I’ve had dealings with ticket office or club shop service has always been prompt and exemplary. |
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Post by piratejames on Aug 3, 2019 10:51:32 GMT
Brilliant woman, need more people like her in this world.
Collection out of the question for her service to the gas?
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