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Post by peterparker on Aug 16, 2018 8:01:37 GMT
I just don't get that you can't rock up to the ground and pay cash at the turnstile. How many last minute customers are the club likely to miss out on by not having cash turnstiles? Nothing in life is allowed to be last minute anymore. I think it's a real shame. You can just rock up to the ground and go to the ticket booth first. In future this will be easy as everyone else will be normalised to being prepared |
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Post by rosssgb on Aug 16, 2018 8:13:42 GMT
I just don't get that you can't rock up to the ground and pay cash at the turnstile. How many last minute customers are the club likely to miss out on by not having cash turnstiles? Nothing in life is allowed to be last minute anymore. I think it's a real shame. The real shame was people stealing money from the club, this new method stops that. Regardless we need to keep up with the times and this should’ve been implemented along time ago. What we do need to improve on is the efficiency of the ticket office, Tuesday was a shambles with queues onto Gloucester road - especially when you consider it was Crawley and the Carabao cup. Can’t imagine what it will be like if we get drawn against a Prem team at home in the next round! |
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Post by Rod1883 on Aug 16, 2018 8:17:57 GMT
I just don't get that you can't rock up to the ground and pay cash at the turnstile. How many last minute customers are the club likely to miss out on by not having cash turnstiles? Nothing in life is allowed to be last minute anymore. I think it's a real shame. You can just rock up to the ground and go to the ticket booth first. In future this will be easy as everyone else will be normalised to being prepared That's fine, but as rosssgb says the ticket windows need to be far more efficient than they were this week. The game was a small crowd relatively unattractive fixture, and the queue went to Gloucester road! It would have been twice/three/four times as bad if the crowd was anywhere near normal |
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Post by peterparker on Aug 16, 2018 8:26:31 GMT
I just don't get that you can't rock up to the ground and pay cash at the turnstile. How many last minute customers are the club likely to miss out on by not having cash turnstiles? Nothing in life is allowed to be last minute anymore. I think it's a real shame. The real shame was people stealing money from the club, this new method stops that. Regardless we need to keep up with the times and this should’ve been implemented along time ago. What we do need to improve on is the efficiency of the ticket office, Tuesday was a shambles with queues onto Gloucester road - especially when you consider it was Crawley and the Carabao cup. Can’t imagine what it will be like if we get drawn against a Prem team at home in the next round! IF we get a Prem Team it will be all ticket anyway |
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Post by tommym9 on Aug 16, 2018 12:37:04 GMT
You can just rock up to the ground and go to the ticket booth first. In future this will be easy as everyone else will be normalised to being prepared That's fine, but as rosssgb says the ticket windows need to be far more efficient than they were this week. The game was a small crowd relatively unattractive fixture, and the queue went to Gloucester road! It would have been twice/three/four times as bad if the crowd was anywhere near normal One bloke told me they only had one person in the ticket booth. That's to sell tickets to anyone who is POTD and to give out tickets that have been bought in advance and need picking up. The sooner people can print out at home the better. |
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Post by bornagain04 on Aug 16, 2018 12:49:07 GMT
That's fine, but as rosssgb says the ticket windows need to be far more efficient than they were this week. The game was a small crowd relatively unattractive fixture, and the queue went to Gloucester road! It would have been twice/three/four times as bad if the crowd was anywhere near normal One bloke told me they only had one person in the ticket booth. That's to sell tickets to anyone who is POTD and to give out tickets that have been bought in advance and need picking up. The sooner people can print out at home the better. There were 4 windows open when I got there. |
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Post by peterparker on Aug 16, 2018 12:50:56 GMT
That's fine, but as rosssgb says the ticket windows need to be far more efficient than they were this week. The game was a small crowd relatively unattractive fixture, and the queue went to Gloucester road! It would have been twice/three/four times as bad if the crowd was anywhere near normal One bloke told me they only had one person in the ticket booth. That's to sell tickets to anyone who is POTD and to give out tickets that have been bought in advance and need picking up. The sooner people can print out at home the better. There were at least 4 windows open, and I saw Clare come out of the cabin and ask people to filter to all of them and not stand in 1 queue |
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Post by BishopstonBRFC on Aug 16, 2018 14:37:47 GMT
That's fine, but as rosssgb says the ticket windows need to be far more efficient than they were this week. The game was a small crowd relatively unattractive fixture, and the queue went to Gloucester road! It would have been twice/three/four times as bad if the crowd was anywhere near normal One bloke told me they only had one person in the ticket booth. That's to sell tickets to anyone who is POTD and to give out tickets that have been bought in advance and need picking up. The sooner people can print out at home the better. There were two windows open just for internet collection so that's a lie. |
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Post by knowall on Aug 16, 2018 15:12:03 GMT
If we progress and get a big team, it's normally all ticket anyway? Funny how fans can manage to get them in advance then. Yes of course, but this was Crawley for goodness sake. The club must have loads of money spare if it can't have systems in place to encourage the casual, last minute fan for a low profile game such as this. How many of those queuing half a mile away at the top of the Gloucester road thought, this is crazy and gave up? It could have been 10's or even a hundred or so - can the club afford to throw away that amount of gate money, and the extra income from beer, food etc.? As I said on another thread yesterday regarding this and the half time TV nonsense - if this is the new professionalism, give me the old amateurism back please.
You are not exaggerating by any chance are you? |
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Post by keygas on Aug 16, 2018 15:56:35 GMT
There was definitely 4 windows open in the ticket office when I arrived & only about 20 people in each queue so getting our tickets was relatively easy. But after leaving the bar to go to the West enclosure the gueues had grown considerably & out the memorial gates but as luck would have it I noticed Tom Gorringe walking around & had a word with him about the problem. He admitted he was surprised especially after everything going well at the Accrington game but said a new eight window ticket office will be installed in the near future.
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Post by mjhgas on Aug 18, 2018 6:29:49 GMT
Bought a ticket for Portsmouth online as planning ahead for Tuesday.
Now seeing a customer at 6pm and unlikely to make the game!
I know I can get a refund but this sums it up for me!
What a waste of time! And possibly money!
I'll still be queuing to buy tickets on match day from now on!
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Post by Deleted on Aug 18, 2018 6:38:40 GMT
Bought a ticket for Portsmouth online as planning ahead for Tuesday. Now seeing a customer at 6pm and unlikely to make the game! I know I can get a refund but this sums it up for me! What a waste of time! And possibly money! I'll still be queuing to buy tickets on match day from now on! That’s not the clubs fault you’re seeing a customer? Do you want them to rearrange the game for you? Ask the customer nicely if they could come earlier so you can make it or ask for the kick off to be put back till later. A season ticket makes it cheaper per game and even missing games you still save money 💰 Hope you make it and it’s worth it. |
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Post by Jomo on Aug 18, 2018 7:48:09 GMT
I just don't get that you can't rock up to the ground and pay cash at the turnstile. How many last minute customers are the club likely to miss out on by not having cash turnstiles? Nothing in life is allowed to be last minute anymore. I think it's a real shame. You can just rock up to the ground and go to the ticket booth first. In future this will be easy as everyone else will be normalised to being prepared I'm been away with work since the season started so not been down to the Mem yet this season. Am I being stupid or can you just rock up to the turnstile and pay by card rather than cash? Or is the point that you have to have a ticket to enter at the turnstile? |
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Post by peterparker on Aug 18, 2018 7:50:49 GMT
You can just rock up to the ground and go to the ticket booth first. In future this will be easy as everyone else will be normalised to being prepared I'm been away with work since the season started so not been down to the Mem yet this season. Am I being stupid or can you just rock up to the turnstile and pay by card rather than cash? Or is the point that you have to have a ticket to enter at the turnstile? You need a ticket for the turnstile, so you have to go to the ticket office first to pay cash there to obtain a ticket |
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Post by Jomo on Aug 18, 2018 7:55:41 GMT
I'm been away with work since the season started so not been down to the Mem yet this season. Am I being stupid or can you just rock up to the turnstile and pay by card rather than cash? Or is the point that you have to have a ticket to enter at the turnstile? You need a ticket for the turnstile, so you have to go to the ticket office first to pay cash there to obtain a ticket OK thanks. Sounds fair enough once they sort out the ticket office to enable pre-match to go more smoothly. |
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Post by Topper Gas on Aug 18, 2018 9:24:54 GMT
There was definitely 4 windows open in the ticket office when I arrived & only about 20 people in each queue so getting our tickets was relatively easy. But after leaving the bar to go to the West enclosure the gueues had grown considerably & out the memorial gates but as luck would have it I noticed Tom Gorringe walking around & had a word with him about the problem. He admitted he was surprised especially after everything going well at the Accrington game but said a new eight window ticket office will be installed in the near future. I don't get how anybody working for the club could be surprised there was more demand for tickets on Tuesday night than on the Saturday for a league game. Surely they realised season tickets holders didn't have to worry about buying a ticket for a league game like they did on Tuesday night? Instead of increasing ticket office windows and the staff costs to man them why don't they just make it either easier or cheaper to get tickets online. The way we're going any savings on ticket less fans getting in for free will be outweighed by extra staff etc costs. |
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Post by mjhgas on Aug 18, 2018 20:29:23 GMT
Bought a ticket for Portsmouth online as planning ahead for Tuesday. Now seeing a customer at 6pm and unlikely to make the game! I know I can get a refund but this sums it up for me! What a waste of time! And possibly money! I'll still be queuing to buy tickets on match day from now on! That’s not the clubs fault you’re seeing a customer? Do you want them to rearrange the game for you? Ask the customer nicely if they could come earlier so you can make it or ask for the kick off to be put back till later. A season ticket makes it cheaper per game and even missing games you still save money 💰 Hope you make it and it’s worth it. No - its my fault for not having the game in my diary! But it now means that I'll be less likely to book a ticket online as I can't see the benefit of arsing about if I make a late decision not to attend. Hey ho, as and when, I'll join a queue to then queue again. Let's hope we can print a ticket off at home soon! Work over football every time in the week. UTG! |
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