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Post by oldsage on Apr 12, 2019 14:29:05 GMT
I appear to be having problems with trying to renew my season ticket on line. Having received my email to renew when I enter the renew button here. It allows me to enter my email and password to access my details. But nowhere on the page can I see how to purchase my ticket. Tried numerous times but cannot find a way to purchase. By telephone all I get is leave number and name and they will get back. No response.
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Post by matealotblue on Apr 12, 2019 14:32:56 GMT
I appear to be having problems with trying to renew my season ticket on line. Having received my email to renew when I enter the renew button here. It allows me to enter my email and password to access my details. But nowhere on the page can I see how to purchase my ticket. Tried numerous times but cannot find a way to purchase. By telephone all I get is leave number and name and they will get back. No response. I had also issues with my renewal. Phoned Clare at the club shop and she sorted it in seconds flat. Suggest you contact her to sort...and also let them know how good it isn’t....! From my conversation with her I got the impression that the renewal site is a bag of poop .....! |
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Post by spiess1 on Apr 12, 2019 14:35:47 GMT
Same here but then......I went instore (!) eventually and saved 4quid and greying of hair.
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Post by matealotblue on Apr 12, 2019 14:41:25 GMT
Same here but then......I went instore (!) eventually and saved 4quid and greying of hair. It is a bit odd that ordering online costs £4 more than from the club....🤔 |
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Post by bigtgas on Apr 12, 2019 14:43:06 GMT
I have been trying to renew ours online. Just get as far as my account details and no link to season tickets. Will have to go to shop when we get home. Before prices go up next week.
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Post by station on Apr 12, 2019 14:52:30 GMT
I had exactly the same problem and had to phone the shop, glad it was not just me as
her in doors managed to purchase on line and blamed me.
Wait to I see her later!!
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Post by Hugo the Elder on Apr 12, 2019 15:10:54 GMT
Anyone know if they have sorted a finance option yet?
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Post by Antonio Fargas on Apr 12, 2019 16:45:14 GMT
Anyone know if they have sorted a finance option yet? No idea but Villa announced yesterday they have theirs going again with a company called V12. |
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Post by Gas Go Marching In on Apr 12, 2019 17:04:13 GMT
Anyone know if they have sorted a finance option yet? Step forward DWAYNE Finance |
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Post by aghast on Apr 12, 2019 17:21:15 GMT
Anyone know if they have sorted a finance option yet? Step forward DWAYNE Finance You'd think they might be able to sort something, wouldn't you? I mean it's not as if they're in the oil or defence business. It should be right up their street. |
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Post by Gas Go Marching In on Apr 12, 2019 17:42:49 GMT
Step forward DWAYNE Finance You'd think they might be able to sort something, wouldn't you? I mean it's not as if they're in the oil or defence business. It should be right up their street. Definitely. They could do alright out of it and it gives another option for people who don't know how to budget/genuinely can't afford it. |
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Post by axegas on Apr 12, 2019 17:48:16 GMT
You'd think they might be able to sort something, wouldn't you? I mean it's not as if they're in the oil or defence business. It should be right up their street. Definitely. They could do alright out of it and it gives another option for people who don't know how to budget/genuinely can't afford it. I'm not really sure why the previous company pulled out tbh, surely charging a load of interest on the price of a ST that thousands can't afford up and down the country at the start of the season is going to be a profitable enterprise? |
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Post by Deleted on Apr 12, 2019 18:17:19 GMT
Definitely. They could do alright out of it and it gives another option for people who don't know how to budget/genuinely can't afford it. I'm not really sure why the previous company pulled out tbh, surely charging a load of interest on the price of a ST that thousands can't afford up and down the country at the start of the season is going to be a profitable enterprise? Apparently Raphael's the bank that provides the funds for Zebra finance has pulled out as they have problems. Zebra finance is attempting to find another bank as their backer in order they can continue providing finance for Golf, Football etc. |
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Post by Deleted on Apr 12, 2019 18:20:56 GMT
Surprised others have had problems considering this technophobe managed to renew his ST online this week.
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Post by lpgas on Apr 13, 2019 10:51:03 GMT
At the beginning of the season I wanted to change my ticket, and I went up to the shop, but the "machine" was broken. They said they would phone me when it was working.... Guess what
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Post by Antonio Fargas on Apr 13, 2019 11:40:27 GMT
Surprised others have had problems considering this technophobe managed to renew his ST online this week. Did this involve giving your bank account details to a Nigerian prince? |
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Post by Deleted on Apr 13, 2019 16:57:09 GMT
I spoke to Tom g and the club are applying to the fca to do the finance themselves! Apparently it will take time!
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Post by gasandelectricity on Apr 13, 2019 17:03:39 GMT
I spoke to Tom g and the club are applying to the fca to do the finance themselves! Apparently it will take time! Great idea. I expect we will see it in about 3 years then! A little different but similar nonetheless, my employers thought they’d do some insurance products as an extra revenue stream and said it would be up and running in a few months. Ended up taking about a year to sort out due to all the accreditation they needed. It’s why companies often go down the white label route for this sort of thing. |
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Post by Deleted on Apr 15, 2019 11:40:07 GMT
Deadline for earlybird ST sales extended to 23 rd April 1700pm.
Club looking at getting the necessary licences in place to offer finance directly from the club.
They also report they are delighted that sales are very strong compared to the same period last year.
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Post by A Source (aka Angry Badger) on Apr 15, 2019 12:03:12 GMT
Surprised others have had problems considering this technophobe managed to renew his ST online this week. Did this involve giving your bank account details to a Nigerian prince? Is that the one that's taking over the club? 🤔 |
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