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Post by charmouthblue on Aug 10, 2021 12:56:29 GMT
At this point in time I haven't received any emails from the club, the only way I know there is an issue is because I haven't received my season ticket and the fact that there have been rumours that there may be problems with the ST. Are you a new Season Ticket buyer, or a renewer? Renewer
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Post by baggins on Aug 10, 2021 13:00:16 GMT
Are you a new Season Ticket buyer, or a renewer? Renewer In that case your existing card should be ok to carry on with for this Season.
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Post by thegasman on Aug 10, 2021 13:01:04 GMT
In that case your existing card should be ok to carry on with for this Season. Apparently not, not compatible with TMs system.
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Post by peterhooper57 on Aug 10, 2021 13:12:36 GMT
In that case your existing card should be ok to carry on with for this Season. Not so.
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Post by keygas on Aug 10, 2021 13:44:29 GMT
In that case your existing card should be ok to carry on with for this Season. Existing cards will not work, but according to the email sent out until the new season tickets are processed ,Ticketmaster will be sending out physical match tickets for both the Stevenage & Oldham matches. Now if they don’t arrive by this Saturday I would take your existing season ticket card up & any email correspondence and visit either the club shop or ticket office early to sort out the issue & generate tickets for admission. If you are either new or existing season ticket holder the info should be on their system.
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Post by gregsy on Aug 10, 2021 13:53:51 GMT
If the original cards aren't compatible with ticketmaster then it would be safe to assume that the club has had to completely modify its entire software....
Actually.... I don't even want to think about it....
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Post by baggins on Aug 10, 2021 14:09:36 GMT
In that case your existing card should be ok to carry on with for this Season. Not so. Really? Well I renewed online months ago, as did my Father, receipts for both payments, as it has been for every year since the new card system, if either of us get questioned regarding existing cards not working Saturday, there's going to be a row.
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Post by Topper Gas on Aug 10, 2021 14:12:52 GMT
If the original cards aren't compatible with ticketmaster then it would be safe to assume that the club has had to completely modify its entire software.... Actually.... I don't even want to think about it.... It probably also means the turnstile readers also need updating or even replacing, in typical Rovers style you sense what was supposed to have saved us money is, most likely, now going to cost us a lot more. I like the way the email suggests new cards will be sent out "in the coming weeks" rather than week, it looks like we'll need to use paper tickets for a few games.
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Post by meadgas on Aug 10, 2021 14:15:12 GMT
Really? Well I renewed online months ago, as did my Father, receipts for both payments, as it has been for every year since the new card system, if either of us get questioned regarding existing cards not working Saturday, there's going to be a row. We're all getting paper tickets sent to us, those who renewed and new ST holders, as they couldn't reactivate our existing cards. Stevenage and Oldham games.
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Post by baggins on Aug 10, 2021 14:24:34 GMT
Really? Well I renewed online months ago, as did my Father, receipts for both payments, as it has been for every year since the new card system, if either of us get questioned regarding existing cards not working Saturday, there's going to be a row. We're all getting paper tickets sent to us, those who renewed and new ST holders, as they couldn't reactivate our existing cards. Stevenage and Oldham games. You got to be kidding me? Well neither me or my Father have had e-mails with tickets and if this isn't sorted duly and in time the club is going to have a problem. We'll want our money back and will never watch them again.
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Post by Deleted on Aug 10, 2021 14:25:08 GMT
In that case your existing card should be ok to carry on with for this Season. Existing cards will not work, but according to the email sent out until the new season tickets are processed ,Ticketmaster will be sending out physical match tickets for both the Stevenage & Oldham matches. Now if they don’t arrive by this Saturday I would take your existing season ticket card up & any email correspondence and visit either the club shop or ticket office early to sort out the issue & generate tickets for admission. If you are either new or existing season ticket holder the info should be on their system. I think there will be mayhem at the matchday ticket office on Saturday. If I was a member of staff I’d be phoning in sick!!
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Post by Topper Gas on Aug 10, 2021 14:28:17 GMT
Really? Well I renewed online months ago, as did my Father, receipts for both payments, as it has been for every year since the new card system, if either of us get questioned regarding existing cards not working Saturday, there's going to be a row. A row only the club will win if you don't have a ticket.
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Post by baggins on Aug 10, 2021 14:31:10 GMT
Really? Well I renewed online months ago, as did my Father, receipts for both payments, as it has been for every year since the new card system, if either of us get questioned regarding existing cards not working Saturday, there's going to be a row. A row only the club will win if you don't have a ticket. I've just said we both have season cards! Both paid for in full the day the prices and opportunity to renew was announced!
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Post by baggins on Aug 10, 2021 14:33:51 GMT
Existing cards will not work, but according to the email sent out until the new season tickets are processed ,Ticketmaster will be sending out physical match tickets for both the Stevenage & Oldham matches. Now if they don’t arrive by this Saturday I would take your existing season ticket card up & any email correspondence and visit either the club shop or ticket office early to sort out the issue & generate tickets for admission. If you are either new or existing season ticket holder the info should be on their system. I think there will be mayhem at the matchday ticket office on Saturday. If I was a member of staff I’d be phoning in sick!! After having £800 of our money for 6 months and assured our Season cards will be updated to allow us in Saturday, you're damned right the Ticket Office is in for a hard time.
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Post by Quarters on Aug 10, 2021 14:34:05 GMT
A row only the club will win if you don't have a ticket. I've just said we both have season cards! Both paid for in full the day the prices and opportunity to renew was announced! Did you create the online account to purchase them and is it all activated?
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Post by keygas on Aug 10, 2021 14:34:21 GMT
Existing cards will not work, but according to the email sent out until the new season tickets are processed ,Ticketmaster will be sending out physical match tickets for both the Stevenage & Oldham matches. Now if they don’t arrive by this Saturday I would take your existing season ticket card up & any email correspondence and visit either the club shop or ticket office early to sort out the issue & generate tickets for admission. If you are either new or existing season ticket holder the info should be on their system. I think there will be mayhem at the matchday ticket office on Saturday. If I was a member of staff I’d be phoning in sick!! I agree, utter chaos when you think about it could effect nearly 4000 fans. I would imagine Tom Gorringe will be dreading the situation if it occurs & will probably go into hiding!!
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Post by meadgas on Aug 10, 2021 14:34:55 GMT
We're all getting paper tickets sent to us, those who renewed and new ST holders, as they couldn't reactivate our existing cards. Stevenage and Oldham games. You got to be kidding me? Well neither me or my Father have had e-mails with tickets and if this isn't sorted duly and in time the club is going to have a problem. We'll want our money back and will never watch them again. I've received no e.mail either, but others have so we should all get one, if the paper tickets don't arrive in time we can get them at the ground before the match. It's going to be chaos.
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Post by Deleted on Aug 10, 2021 14:40:33 GMT
I think there will be mayhem at the matchday ticket office on Saturday. If I was a member of staff I’d be phoning in sick!! I agree, utter chaos when you think about it could effect nearly 4000 fans. I would imagine Tom Gorringe will be dreading the situation if it occurs & will probably go into hiding!! If hundreds (maybe a couple of thousand) are all still stuck outside at 2:55 I wouldn’t be surprised if they just opened the gates.
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Post by baggins on Aug 10, 2021 15:12:57 GMT
I've just said we both have season cards! Both paid for in full the day the prices and opportunity to renew was announced! Did you create the online account to purchase them and is it all activated? Yes for countless number of years and again on the latest renewal date.
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Post by baggins on Aug 10, 2021 15:13:35 GMT
I agree, utter chaos when you think about it could effect nearly 4000 fans. I would imagine Tom Gorringe will be dreading the situation if it occurs & will probably go into hiding!! If hundreds (maybe a couple of thousand) are all still stuck outside at 2:55 I wouldn’t be surprised if they just opened the gates. With a mask or are we not bothering?
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