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Post by gasify on Aug 10, 2023 13:58:38 GMT
Really? It is a bit of a joke. Mine arrived today. We should have had them before the season started. You planned on using it for the Portsmouth game or to get in using it for the first time Saturday? I was hoping to create a shrine at the beginning of July with: My season ticket My new Rovers shirt Wanted to look at it daily whilst getting excited for the new season. Those that are saying "You have it for the first home game" are technically correct. However, Rovers have had my money since end of March and have been earning interest (more like paying less interest) due to having my funds. What do I get? Having to wait uncomfortably until it arrives (arrived today, I think) and a £5 voucher. Would you want to book a holiday with a company that sends you the tickets two days before you are due to go? Lets run that one through: You book and pay for a holiday starting the 12th August, you pay for that in March. You don't get any communication until a week before you are due to go with "We'll send it our via Royal Mail, if you haven't got it by two days before you leave let us know and we will issue a ticket for you to print at home". Would that be acceptable? Genuine question. |
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Post by percy on Aug 10, 2023 14:07:10 GMT
Havent been sent tickets to go on holiday in about 20 years!
Gigs often send tickets out just before the event to cut down on ticket touts
As everyone is ignoring/forgotten, the club decided to change the access control over the summer (hence the need for new tickets) so couldnt have sent them until all installed and tested. You can argue with that decision, but wanting them in May when you have paid for them is 1) pointless and 2) in this case, detrimental!
Hope everyone gets in ok Saturday and we can find something else that is terrible
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Post by Tilly's Thighs on Aug 10, 2023 14:12:18 GMT
You planned on using it for the Portsmouth game or to get in using it for the first time Saturday? I was hoping to create a shrine at the beginning of July with: My season ticket My new Rovers shirt Wanted to look at it daily whilst getting excited for the new season. Those that are saying "You have it for the first home game" are technically correct. However, Rovers have had my money since end of March and have been earning interest (more like paying less interest) due to having my funds. What do I get? Having to wait uncomfortably until it arrives (arrived today, I think) and a £5 voucher. Would you want to book a holiday with a company that sends you the tickets two days before you are due to go? Lets run that one through: You book and pay for a holiday starting the 12th August, you pay for that in March. You don't get any communication until a week before you are due to go with "We'll send it our via Royal Mail, if you haven't got it by two days before you leave let us know and we will issue a ticket for you to print at home". Would that be acceptable? Genuine question. They told us about the new ticket readers and the need for everyone to have replacement cards a while age. People were asked to email the ticket email address this afternoon, not individual members of staff. Hopefully everyone will be sorted, and this will be the last bright idea they have regarding tickets. |
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Post by Gaswood on Aug 10, 2023 14:19:05 GMT
Only 2 of our 4 arrived today. Nice gesture with the vouchers, shame only 1 can be used at a time or would’ve been very handy to use our 4 together towards a shirt for one of the kids Other 2 have also arrived 👍 |
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Post by baggins on Aug 10, 2023 14:54:00 GMT
You planned on using it for the Portsmouth game or to get in using it for the first time Saturday? I was hoping to create a shrine at the beginning of July with: My season ticket My new Rovers shirt Wanted to look at it daily whilst getting excited for the new season. Those that are saying "You have it for the first home game" are technically correct. However, Rovers have had my money since end of March and have been earning interest (more like paying less interest) due to having my funds. What do I get? Having to wait uncomfortably until it arrives (arrived today, I think) and a £5 voucher. Would you want to book a holiday with a company that sends you the tickets two days before you are due to go? Lets run that one through: You book and pay for a holiday starting the 12th August, you pay for that in March. You don't get any communication until a week before you are due to go with "We'll send it our via Royal Mail, if you haven't got it by two days before you leave let us know and we will issue a ticket for you to print at home". Would that be acceptable? Genuine question. So you've got your ticket then. As promised. I book flights, and pay for them up to 8 months in advance, so they've had my money all that time. I can't check in and confirm my place until 30 days before and even then I've had the schedule changed at the last minute. Big deal. You've got what you paid for, in time to enjoy it. Stop your whinging. |
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Post by fatherbrown on Aug 10, 2023 16:32:07 GMT
E mailed the club at 3pm, had an instant reply from Pete, saying I will be sent an e ticket tomorrow morning, is it OK to post a positive thing?, 1st class mail posted Monday, shouldn't we also be directing the issue to Royal Mail, I worked there for many a year and have seen some Ted supporting posties shall we say "damage" mail when they realised it was from our club, this was a few years ago, whether its happening still, who knows. UTG
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Post by DrFaustus on Aug 10, 2023 16:52:07 GMT
E mailed the club at 3pm, had an instant reply from Pete, saying I will be sent an e ticket tomorrow morning, is it OK to post a positive thing?, 1st class mail posted Monday, shouldn't we also be directing the issue to Royal Mail, I worked there for many a year and have seen some Ted supporting posties shall we say "damage" mail when they realised it was from our club, this was a few years ago, whether its happening still, who knows. UTG Well said. Same scenario for me and living in BS3, it wouldn't surprise me if my post is "delayed". 💩 |
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Post by seanclevedongas on Aug 10, 2023 16:58:59 GMT
My e-ticket just arrived
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Post by herbertblake on Aug 10, 2023 17:05:23 GMT
I received my season ticket this afternoon was concerned as also ordered a Barnsley ticket for someone thankfully that arrived too.
Panic over.
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Post by DrFaustus on Aug 10, 2023 17:07:54 GMT
Same. Good work Rovers. 🏴☠️ |
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Post by dudelebowski on Aug 10, 2023 17:17:33 GMT
No season ticket delivery today.
Quick email to the stated address explaining, received an E-ticket within 30mins.
No panic, no drama, easy peasy.
Bring on the Tykes😎
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Post by fatherbrown on Aug 10, 2023 17:30:57 GMT
E mailed the club at 3pm, had an instant reply from Pete, saying I will be sent an e ticket tomorrow morning, is it OK to post a positive thing?, 1st class mail posted Monday, shouldn't we also be directing the issue to Royal Mail, I worked there for many a year and have seen some Ted supporting posties shall we say "damage" mail when they realised it was from our club, this was a few years ago, whether its happening still, who knows. UTG More positive news just been sent my e ticket, I see its one of those QR codes, I going to miss the old bar codes. |
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Post by hollyhillgas on Aug 10, 2023 17:37:39 GMT
Still missing a ticket, sent email, no reply.
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Post by bluegas on Aug 10, 2023 17:40:11 GMT
E mailed the club at 3pm, had an instant reply from Pete, saying I will be sent an e ticket tomorrow morning, is it OK to post a positive thing?, 1st class mail posted Monday, shouldn't we also be directing the issue to Royal Mail, I worked there for many a year and have seen some Ted supporting posties shall we say "damage" mail when they realised it was from our club, this was a few years ago, whether its happening still, who knows. UTG More positive news just been sent my e ticket, I see its one of those QR codes, I going to miss the old bar codes. Same with me. Left it late to email that I hadn't received my ST through the post, about 3 o'clock. Immediate response from Pete Weymouth that I'd have an Ex ticket tomorrow. In fact it turned up by email at 6.20pm. |
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Post by Deleted on Aug 10, 2023 17:40:19 GMT
Nothing again today … phones busy all day
Mails not answered …
No e tickets - no season tickets …
Last chance tomorrow !
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Post by bigtgas on Aug 10, 2023 19:57:32 GMT
Had our season tickets through the post yesterday albeit for the SW Stand. That said we received replacement etickets for Saturday seated in the East stand by email also yesterday.
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Post by percy on Aug 10, 2023 20:09:37 GMT
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Post by philrtid on Aug 10, 2023 20:21:48 GMT
Email versions arrived at 9. Only emailed at half seven. No messing about there!
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Post by Tilly's Thighs on Aug 11, 2023 8:05:26 GMT
I was hoping to create a shrine at the beginning of July with: My season ticket My new Rovers shirt Wanted to look at it daily whilst getting excited for the new season. Those that are saying "You have it for the first home game" are technically correct. However, Rovers have had my money since end of March and have been earning interest (more like paying less interest) due to having my funds. What do I get? Having to wait uncomfortably until it arrives (arrived today, I think) and a £5 voucher. Would you want to book a holiday with a company that sends you the tickets two days before you are due to go? Lets run that one through: You book and pay for a holiday starting the 12th August, you pay for that in March. You don't get any communication until a week before you are due to go with "We'll send it our via Royal Mail, if you haven't got it by two days before you leave let us know and we will issue a ticket for you to print at home". Would that be acceptable? Genuine question. They told us about the new ticket readers and the need for everyone to have replacement cards a while age. People were asked to email the ticket email address this afternoon, not individual members of staff. Hopefully everyone will be sorted, and this will be the last bright idea they have regarding tickets. Nobody picked up on my hint yesterday!  |
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Post by percy on Aug 11, 2023 8:14:05 GMT
So is there anyone left who doesn't either have their ST or an electronic ticket for tomorrow?
And if not, did you email the suggested email address before 9pm yesterday?
Seems like once again Pete has worked heroically to dig the club out of another less than perfect situation!
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