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Post by singupgas on Jan 9, 2024 10:10:11 GMT
Seats, terrace all treated the same. Input your ST number and buy a ticket. It’s not complicated, but some people just love to find problems with the club they allegedly love. Provide screenshots for the people struggling. |
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Post by Deleted on Jan 9, 2024 10:12:01 GMT
does anyone have an email address for Pete / Claire. Can't get through on the phone and want my reserved ticket. When I told my wife about the latest cock up she said is it run by volunteers?? Thanks peteweymouth@bristolrovers.co.uk There you go Abingdon Was pretty much e mailing him every other week start of last season with the not receiving season cards fiasco He’s a good guy tbf, be nice! tbh Can't see why he sticks around. All above him seems to be sloppy shoulders who only ever come out when it's good news days. Time for them to show a bit of backbone instead of letting Pete deal with the constant repeat issues all the time |
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Post by Jewson Gas on Jan 9, 2024 10:12:23 GMT
If there has been an error of some kind they’ll have to void the tickets bought as general sale so the ST holders can definitely buy their tickets and then go again hopefully… Or just open up the South Stand for a one-off game? Wouldn’t be a bad idea if the ticketing has buggered up, maybe the club will fix it later today though….maybe |
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Post by SleepyGas on Jan 9, 2024 10:12:52 GMT
Seats, terrace all treated the same. Input your ST number and buy a ticket. It’s not complicated, but some people just love to find problems with the club they allegedly love. Provide screenshots for the people struggling. Mine did not have any reservations...  |
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Post by Dirt Dogg on Jan 9, 2024 10:13:18 GMT
I logged in just after 7 and there were already only a handful left in the Thatchers End even at that stage. I refuse to believe they sold out that quick. I reckon quite a few still have their reservations secure which they haven’t found.
Very poor communication from the club, wouldn’t have hurt for it initially been on sale to ST holders for 24 hours or so first.
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Post by baggins on Jan 9, 2024 10:15:33 GMT
I logged in just after 7 and there were already only a handful left in the Thatchers End even at that stage. I refuse to believe they sold out that quick. I reckon quite a few still have their reservations secure which they haven’t found. Very poor communication from the club, wouldn’t have hurt for it initially been on sale to ST holders for 24 hours or so first. See Dr F's latest post, there's been a mess up on the reservations, trying to sort by end of today. |
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Post by singupgas on Jan 9, 2024 10:15:42 GMT
I manage 3 west terrace season tickets on my account, nothing available. Previous season ticket cards had a seat number, but not this season. Have you logged in to the e ticketing site? www.eticketing.co.uk/bristolrovers/Click on the profile icon at the top, little man will have a red dot on it. Under notifications, it will say Reserved tickets... |
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Post by BishopstonBRFC on Jan 9, 2024 10:15:44 GMT
I logged in just after 7 and there were already only a handful left in the Thatchers End even at that stage. I refuse to believe they sold out that quick. I reckon quite a few still have their reservations secure which they haven’t found. Very poor communication from the club, wouldn’t have hurt for it initially been on sale to ST holders for 24 hours or so first. Yeah the whole thing was playing up last night. My payment wouldn't work when trying to buy a Section 1 ticket in the North Terrace so I tried section 2 instead and it worked. Maybe they stopped all sales as they could see there was an issue and didn't want to sell out before season ticket holders could get theirs? |
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Post by singupgas on Jan 9, 2024 10:16:43 GMT
Provide screenshots for the people struggling. Mine did not have any reservations... So have you clicked on the profile icon there, with the red dot? |
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Post by baggins on Jan 9, 2024 10:19:24 GMT
Mine did not have any reservations... So have you clicked on the profile icon there, with the red dot? We all have, there's no tickets reserved for the Norwich game. There's a reservation problem, it's trying to be sorted. |
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Post by gashead99 on Jan 9, 2024 10:19:44 GMT
Clearly some party has messed up.
What seems to be the issue is that rather than have a season ticket purchase window, the club, presumably due to time constraints, went for general sale with reserved tickets for season ticket holders.
I've never seen this done before so guess the club has no experience of it either.
All could have been avoided if general sale was held until Wednesday evening, which is what was implied by the ticketing message.
Ticketmaster run presales for select groups all the time so, unfortunately, it seems this is a club error.
Fingers crossed all gets sorted.
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Post by madgas on Jan 9, 2024 10:22:36 GMT
Per the website nothings avaliable.
Hopefully, this is so they can sort out the mess quickly. It will be difficult though. I'm a season ticket holder and purchased a ticket in the panic of last night. I did not purchase my "reserved" place. So wouldn't be surprised if my reserved east stand terrace was re-offered to me.
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Post by fanboy on Jan 9, 2024 10:24:56 GMT
Seats, terrace all treated the same. Input your ST number and buy a ticket. It’s not complicated, but some people just love to find problems with the club they allegedly love. Congrats on having it actually work for you. I have a season ticket, have done exactly the same as others, and do not have a reservation. Don’t throw stones at people when you have no idea if they actually had a real problem. |
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Post by SleepyGas on Jan 9, 2024 10:26:12 GMT
Mine did not have any reservations... So have you clicked on the profile icon there, with the red dot? The profile icon is the icon you click to log in. You cannot get to the "reserved tickets" section without logging in. In fact - there won't even be a red dot on that icon if you haven't already logged in.. as the red dot signifies a notification (which in my case is to "manage tickets" which are the home game tickets against Exeter and Fleetwood). |
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Post by Topper Gas on Jan 9, 2024 10:28:57 GMT
Clearly some party has messed up. What seems to be the issue is that rather than have a season ticket purchase window, the club, presumably due to time constraints, went for general sale with reserved tickets for season ticket holders. I've never seen this done before so guess the club has no experience of it either. All could have been avoided if general sale was held until Wednesday evening, which is what was implied by the ticketing message. Ticketmaster run presales for select groups all the time so, unfortunately, it seems this is a club error. Fingers crossed all gets sorted. The message suggested all tickets were going on sale apart from the seats? If the club relayed a similar message to TM then they could have just put all the terraces tickets on sale, the social media silence from the club makes you wonder if TM did do that. As somebody else posted perhaps they never accepted a sell out last night? |
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Post by keygas on Jan 9, 2024 10:29:16 GMT
Any season-ticket holders having problems try again today, last night against my profile there was no red dot, but today the red dot has appeared & my reserved tickets are there.
Like I said in a earlier post if you can’t find your reserved tickets online , contact the club or even better if you can, go to the clubshop before 5pm tomorrow.
What is misleading is people putting out statements that the match is sold out, it was only the tickets not reserved for season-ticket holders that were for sale last night & have sold out.
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Post by A Source (aka Angry Badger) on Jan 9, 2024 10:30:16 GMT
Bring back the season ticket books 😂 Head down to the shop "Hi my name's is Dave Smith and this is my season ticket. 1x ticket for Norwich, please" Done SheeeTed Jocky's gonna get you |
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Post by gassince1957 on Jan 9, 2024 10:36:11 GMT
There seems to be an inconsistency in applications.
I logged on at 7pm last night, signed in and was directed immediately to my reserved ticket yet others are saying they also logged on to their profile but no reserve ticket was shown. This sounds like a Ticketmaster IT error rather than the club messing up in my opinion. In the absence of proof, the club should not be criticised .... YET. I'm sure Pete Weymouth and TG are already on the case to see where the problem lies then perhaps we can comment on the issue.
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Post by SleepyGas on Jan 9, 2024 10:41:13 GMT
Any season-ticket holders having problems try again today, last night against my profile there was no red dot, but today the red dot has appeared & my reserved tickets are there. Like I said in a earlier post if you can’t find your reserved tickets online , contact the club or even better if you can, go to the clubshop before 5pm tomorrow. What is misleading is people putting out statements that the match is sold out, it was only the tickets not reserved for season-ticket holders that were for sale last night & have sold out. Yeah I checked a few minutes ago. The red dot just shows there are notifications - which I had, but still nothing in "reserved seats" section. What part of the stadium is your season ticket? |
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Post by amgas on Jan 9, 2024 10:41:29 GMT
Logged out and logged in again and now have a reserved ticket showing when I did not earlier - hopefully they are getting things sorted
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