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Post by Somersetgas on Feb 14, 2024 20:42:48 GMT
I wonder if anyone at the club will be reading these pages? Will there be a realisation they’ve made a massive mistake and misread the fanbase? Surely this is where the Fan Directors come into their own - or am I being naive? They, if they still exist, must raise these issues with whoever is making these decisions and raise all the legitimate concerns raised. If they do and are not listened to then what is the point of their role? Who? He doesn’t actually exist, even if he sends me a PM, comes online but doesn’t actually reply to it. Pointless position but guess he gets to Lord it every other Saturday. |
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Post by Somersetgas on Feb 14, 2024 20:44:24 GMT
I have had several emails back and forth with Tom over the last few seasons and he has always replied promptly to my concerns. I fully expect a reply asap. I’d love him to ask some people with management experience and a commercial approach to give them some steer on food and drink sales! Reckon I could boost the Matchday takings by at least 25% just by applying basic retail / service principles! Would be lovely for a Matchday member of staff to smile, be accomidating, not be on their phone when there’s a huge queue of customers. |
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Post by keygas on Feb 14, 2024 20:45:12 GMT
We have 2 seats in the east stand, 1 adult/ 1 senior, the adult price has gone up £30, which giving inflation isn’t too bad, but the senior price has gone up by £80, which seems way out of proportion, something seems a miss, unless it’s a error, our owners can’t believe in help the aged.
If these prices are correct, will either consider moving to the south stand or back on the terrace’s, which means the club probably gets less money from us than if they had increased prices fairly.
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Post by eric on Feb 14, 2024 20:46:21 GMT
I wonder if anyone at the club will be reading these pages? Will there be a realisation they’ve made a massive mistake and misread the fanbase? Surely this is where the Fan Directors come into their own - or am I being naive? They, if they still exist, must raise these issues with whoever is making these decisions and raise all the legitimate concerns raised. If they do and are not listened to then what is the point of their role? I’ve got more faith in the likes of bidefordgas to get answers and then feedback to the rest of us. I don’t really see any value in having fans directors |
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Post by returnofthedust on Feb 14, 2024 20:47:02 GMT
I wonder if anyone at the club will be reading these pages? Will there be a realisation they’ve made a massive mistake and misread the fanbase? Surely this is where the Fan Directors come into their own - or am I being naive? They, if they still exist, must raise these issues with whoever is making these decisions and raise all the legitimate concerns raised. If they do and are not listened to then what is the point of their role? Don’t get Somerset started on Slam….we can only assume he’s lost his log in details |
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Post by returnofthedust on Feb 14, 2024 20:47:33 GMT
Surely this is where the Fan Directors come into their own - or am I being naive? They, if they still exist, must raise these issues with whoever is making these decisions and raise all the legitimate concerns raised. If they do and are not listened to then what is the point of their role? Who? He doesn’t actually exist, even if he sends me a PM, comes online but doesn’t actually reply to it. Pointless position but guess he gets to Lord it every other Saturday. You beat me to it 😂😂😂 |
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Post by returnofthedust on Feb 14, 2024 20:48:58 GMT
I’d love him to ask some people with management experience and a commercial approach to give them some steer on food and drink sales! Reckon I could boost the Matchday takings by at least 25% just by applying basic retail / service principles! Would be lovely for a Matchday member of staff to smile, be accomidating, not be on their phone when there’s a huge queue of customers. It’s funny how much a f**k up can draw out all sorts of other stuff. 5 hours ago you wouldn’t have posted this today, instead people are now upset at the lack of good family pricing and start thinking about what else annoys them. Short sighted and naive |
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Post by Somersetgas on Feb 14, 2024 20:50:37 GMT
Would be lovely for a Matchday member of staff to smile, be accomidating, not be on their phone when there’s a huge queue of customers. It’s funny how much a f**k up can draw out all sorts of other stuff. 5 hours ago you wouldn’t have posted this today, instead people are now upset at the lack of good family pricing and start thinking about what else annoys them. Short sighted and naive Nope not at all, I did post about the lack of ketchup on the East Terrace Saturday though 🤣 |
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Post by Somersetgas on Feb 14, 2024 20:51:24 GMT
Who? He doesn’t actually exist, even if he sends me a PM, comes online but doesn’t actually reply to it. Pointless position but guess he gets to Lord it every other Saturday. You beat me to it 😂😂😂 Do you have a direct email or a contact to send him an email? |
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Post by bidefordgas on Feb 14, 2024 20:53:58 GMT
I wonder if anyone at the club will be reading these pages? Will there be a realisation they’ve made a massive mistake and misread the fanbase? Surely this is where the Fan Directors come into their own - or am I being naive? They, if they still exist, must raise these issues with whoever is making these decisions and raise all the legitimate concerns raised. If they do and are not listened to then what is the point of their role? They appear to be a waste of space, at least BSS made himself very visible when in the role a few years ago, that has clearly gone downhill since his time. I would suggest it’s better to contact the likes of TG directly. As an example for those who didn’t see my post on the South stand thread last week, here’s a gist of what happened. I decided I wished to change my ST from the WE to the new stand. I phoned the shop and in no uncertain terms was told I had to visit the shop on a non matchday as it could not be done over the phone. I pointed out that would require me to make a two hundred mile round trip, but was told the rule was hard and fast. I immediately emailed Tom and he replied in minutes, told me Pete would contact me regarding same. Within no time at all I was told to visit the club shop on the last matchday and last Saturday I did and the changeover was done. The club accepted it was not acceptable for long distance fans to have to travel outwith of a matchday to do the changeover. |
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Post by Somersetgas on Feb 14, 2024 20:55:45 GMT
Surely this is where the Fan Directors come into their own - or am I being naive? They, if they still exist, must raise these issues with whoever is making these decisions and raise all the legitimate concerns raised. If they do and are not listened to then what is the point of their role? Don’t get Somerset started on Slam….we can only assume he’s lost his log in details No he’s been online today after sending me a PM Monday to express his opinion without actually giving it. Guess Hospitality is good looking down at the plebs. |
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Post by bluetooth0077 on Feb 14, 2024 21:18:23 GMT
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nsgas
Reserve Team
Posts: 212
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Post by nsgas on Feb 14, 2024 21:28:23 GMT
Baffling decision to effectively price out the very people we should be aiming to encourage to attend, if the fans directors are reading I'd suggest the board need a rethink and quickly. I also can't understand the reasoning for 14 & under, surely U16 is normally classed as a child, my daughter turns 15 next month so I now have to fund an U21 ticket for a 15 year old with the family tickets gone, congratulations to whichever genius dreamt up this marketing 'plan' It's worse than that. It's not a 14 & under price, it's an Under 14 price. 14-year-olds have to pay the higher price (technically). I emailed Tom Gorringe about this and explained that we appeared to be the only club that has this price category, and he replied that he'd pass my message on to the board as they set the prices. Edit: this was over three weeks ago so it clearly made no difference! |
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Post by mftc on Feb 14, 2024 21:47:00 GMT
At least you know Helen will be selling 50/50s on behalf of the FC/ youth team every match and has been doing it for years, in all weathers, always with a smile on her face. Don't think she lords it in anyway shape or form.
Is she currently acting Chair?
I suppose it is a poisoned chalice to some degree.
I suspect it is a token gesture by the FC. The SC reps probably try to speak to the powers that be, pass on the fans messages and they just say no,no,no. Hard to positively pass on that sort of message to the fanbase.
Any volunteers?!!
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Post by mftc on Feb 14, 2024 21:53:26 GMT
Surely this is where the Fan Directors come into their own - or am I being naive? They, if they still exist, must raise these issues with whoever is making these decisions and raise all the legitimate concerns raised. If they do and are not listened to then what is the point of their role? They appear to be a waste of space, at least BSS made himself very visible when in the role a few years ago, that has clearly gone downhill since his time. I would suggest it’s better to contact the likes of TG directly. As an example for those who didn’t see my post on the South stand thread last week, here’s a gist of what happened. I decided I wished to change my ST from the WE to the new stand. I phoned the shop and in no uncertain terms was told I had to visit the shop on a non matchday as it could not be done over the phone. I pointed out that would require me to make a two hundred mile round trip, but was told the rule was hard and fast. I immediately emailed Tom and he replied in minutes, told me Pete would contact me regarding same. Within no time at all I was told to visit the club shop on the last matchday and last Saturday I did and the changeover was done. The club accepted it was not acceptable for long distance fans to have to travel outwith of a matchday to do the changeover. So they agreed the process is flawed. Have they looked to change the process for all fans going forward? Or is it a case of individuals having to contact TG every time? |
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Post by Somersetgas on Feb 14, 2024 21:58:03 GMT
At least you know Helen will be selling 50/50s on behalf of the FC/ youth team every match and has been doing it for years, in all weathers, always with a smile on her face. Don't think she lords it in anyway shape or form. Is she currently acting Chair? I suppose it is a poisoned chalice to some degree. I suspect it is a token gesture by the FC. The SC reps probably try to speak to the powers that be, pass on the fans messages and they just say no,no,no. Hard to positively pass on that sort of message to the fanbase. Any volunteers?!! Silence is golden. |
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Post by bidefordgas on Feb 14, 2024 22:05:53 GMT
They appear to be a waste of space, at least BSS made himself very visible when in the role a few years ago, that has clearly gone downhill since his time. I would suggest it’s better to contact the likes of TG directly. As an example for those who didn’t see my post on the South stand thread last week, here’s a gist of what happened. I decided I wished to change my ST from the WE to the new stand. I phoned the shop and in no uncertain terms was told I had to visit the shop on a non matchday as it could not be done over the phone. I pointed out that would require me to make a two hundred mile round trip, but was told the rule was hard and fast. I immediately emailed Tom and he replied in minutes, told me Pete would contact me regarding same. Within no time at all I was told to visit the club shop on the last matchday and last Saturday I did and the changeover was done. The club accepted it was not acceptable for long distance fans to have to travel outwith of a matchday to do the changeover. So they agreed the process is flawed. Have they looked to change the process for all fans going forward? Or is it a case of individuals having to contact TG every time? I was able to change two ST’s for long distance supporters and told that for those individuals it was perfectly acceptable. Chloe in the shop appeared to know that that was the case for exiled gasheads and quite happily sorted the changes out. As it is a totally manual operation I can see why they expect local supporters from the Bristol area to call in on a non matchday. It took about ten minutes to do, so large numbers attempting to do this on a matchday could cause problems. |
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Post by westfield on Feb 14, 2024 22:12:18 GMT
The new prices means that for myself and my 17 year old, it works out about £25 per game (terrace) which, on reflection, I don’t think is too bad.
So what sort of price per game should a season ticket relate to for kids?
U10 £5
U16 £7.50
U21 £10
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Post by rovers78 on Feb 14, 2024 22:13:11 GMT
South, east and west ticket charges are shambolic for me. Just pricing more and more people out.
We are paying the price for the south stand f**k up. Down to us fans to make the lost revenue back.
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Post by westfield on Feb 14, 2024 22:16:39 GMT
The new prices means that for myself and my 17 year old, it works out about £25 per game (terrace) which, on reflection, I don’t think is too bad. So what sort of price per game should a season ticket relate to for kids? U10 £5 U16 £7.50 U21 £10 last year it was £22.60, so just over a 10% increase |
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