|
|
Post by stevek192 on Aug 10, 2014 9:32:09 GMT
Why is it that all some people can do is moan and complain about things? It seems to me that our forum is used as a place to continually criticise the Board whether it be Nick Higgs,GD or BSS. Yes I agree it is ok to bring things to the Clubs notice but then to criticise the Fans rep for apologising and saying he will bring it to the Boards notice. I wonder sometimes if these moaners have a life! As far as I am concerned I look forward to many more queues and running out of food because it probably means that more people have turned up than expected. I certainly did not expect a crowd of over 7000 yesterday.
Mistakes will be made but the important thing is that you learn from them and the test is the next game.
|
|
|
|
Post by newmarketgas on Aug 10, 2014 9:40:07 GMT
SteveK, that is how I see it, simple really.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 9:41:32 GMT
Well said stevek192. People are never grateful. This club has been run like a non league outfit for years and now that the BOD has managed to get the club to their level people are still having a dig.
Remember without them we wouldn't have a non league club to support.
|
|
|
|
Post by dmacca65 on Aug 10, 2014 9:44:12 GMT
Oldie. I'm not sure if that's BSSs part of ship? The other stuff though, you are right. First game on tv, weeks to get ready and there were a number of things wrong. Bad start with the microphone too!! That bloke who stands in front of the TV screen needs removing too!  |
|
|
|
Post by peterparker on Aug 10, 2014 9:47:21 GMT
Is it just what happens when you mKe staff cuts to save money for others failings?
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 9:47:35 GMT
Why is it that all some people can do is moan and complain about things? It seems to me that our forum is used as a place to continually criticise the Board whether it be Nick Higgs,GD or BSS. Yes I agree it is ok to bring things to the Clubs notice but then to criticise the Fans rep for apologising and saying he will bring it to the Boards notice. I wonder sometimes if these moaners have a life! As far as I am concerned I look forward to many more queues and running out of food because it probably means that more people have turned up than expected. I certainly did not expect a crowd of over 7000 yesterday. Mistakes will be made but the important thing is that you learn from them and the test is the next game. there aren't actually many threads where people 'moan and complain' though, and I don't suppose brian had 7000 people complaining, probably 1 or possibly 2 about the issues mentioned, but none the less he has said he will address the issues.... also, there tends to be a bit of humour / irony on this forum so maybe some complaints / moans might be tongue in cheek.... |
|
|
|
Post by nurseratched on Aug 10, 2014 9:58:27 GMT
Leave Oldie alone. I think he is doing a great job in securing more votes for BSS!
To complain about the match day experience without actually being at the match to experience it is rather funny. Perhaps he was at home mowing his grass.
Good to see BSS respond to the fans (who were at the match) concerns. No doubt Oldie would have complained had BSS not pointed out the fans feedback and what he was going to do about it.
|
|
|
|
Post by stigofthegas on Aug 10, 2014 10:25:38 GMT
Why is it that all some people can do is moan and complain about things? It seems to me that our forum is used as a place to continually criticise the Board whether it be Nick Higgs,GD or BSS. Yes I agree it is ok to bring things to the Clubs notice but then to criticise the Fans rep for apologising and saying he will bring it to the Boards notice. I wonder sometimes if these moaners have a life! As far as I am concerned I look forward to many more queues and running out of food because it probably means that more people have turned up than expected. I certainly did not expect a crowd of over 7000 yesterday. Mistakes will be made but the important thing is that you learn from them and the test is the next game. Well said Steve. Part of the issue is that no one knew if we would have 4,000 or 7,000 there yesterday. Oldie you really can be a trouble making old grump on times. "I didn't go but......". Victor Meldew is a perfect comparison. Brian, it would be a good idea to follow through and make sure action is taken. Perhaps you can report back a response rather than just pass on the complaint? That much I agree. |
|
|
|
Post by Topper Gas on Aug 10, 2014 10:44:09 GMT
Seems the clubs are damned whatever they do, if they apologise posters just moan it shouldn't happen, if they don't posters woukd ask why they haven't apologised.
The only real issue was the absence of the happy hour but given that the club now want us to spend more at the club this season then still having one seems odd anyway?
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 10:50:35 GMT
Within 24 hours an apology appears. What more could he have done. It's a good point about responsibility and accountability. It's good to see openness from BBS. The club got it wrong and he's off to raise it. I thought it was a considered response. The more open we are the better we will all be. I'm with Newmarket, it was an attempt to be positive and let people know what was being done about it.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 10:52:45 GMT
Is it just what happens when you mKe staff cuts to save money for others failings? Very good point and absolutely true. Blame is not always obvious. It's vital we learn and move on. |
|
|
|
Post by philbemmygas on Aug 10, 2014 10:55:42 GMT
Seems the clubs are damned whatever they do, if they apologise posters just moan it shouldn't happen, if they don't posters woukd ask why they haven't apologised. The only real issue was the absence of the happy hour but given that the club now want us to spend more at the club this season then still having one seems odd anyway? People will stay longer in the bars if the prices are equal to or better than local hostelries, hence potentially spending more. as always Brian was attempting to get round & listen/speak to people. Following it up with a summation of the main points raised, is that a reason to have a pop seems so to some! |
|
|
|
Post by dmacca65 on Aug 10, 2014 11:08:32 GMT
Seems the clubs are damned whatever they do, if they apologise posters just moan it shouldn't happen, if they don't posters woukd ask why they haven't apologised. The only real issue was the absence of the happy hour but given that the club now want us to spend more at the club this season then still having one seems odd anyway? People will stay longer in the bars if the prices are equal to or better than local hostelries, hence potentially spending more. as always Brian was attempting to get round & listen/speak to people. Following it up with a summation of the main points raised, is that a reason to have a pop seems so to some! Ok I like to have a pop at BSS expense (by the way I support neither of the two wannabe's) but I have to agree its seems your 'Damned if you do damned if you don't' on the forum at times. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 11:08:55 GMT
|
|
|
|
Post by randlemccmurphy on Aug 10, 2014 11:12:47 GMT
The thatchers was absolutely terrible, taste like the pipes had not been cleaned for a very long time had a stale smell to it and the glasses was filthy, took the two pints back in exchange for fosters.
Dissapointed because I was looking forward to a decent pint of cider rather than the terrible blackthorn.
Just to say I had my first pint at 11 don't know if it was any better after a few been poored.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 11:15:15 GMT
The thatchers was absolutely terrible, taste like the pipes had not been cleaned for a very long time had a stale smell to it and the glasses was filthy, took the two pints back in exchange for fosters. Dissapointed because I was looking forward to a decent pint of cider rather than the terrible blackthorn. Just to say I had my first pint at 11 don't know if it was any better after a few been poored. As Peter Parker pointed out, the bar manager has been sacked so not sure if they have anybody who knows how to clean the pipes? |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 11:16:28 GMT
The thatchers was absolutely terrible, taste like the pipes had not been cleaned for a very long time had a stale smell to it and the glasses was filthy, took the two pints back in exchange for fosters. Dissapointed because I was looking forward to a decent pint of cider rather than the terrible blackthorn. Just to say I had my first pint at 11 don't know if it was any better after a few been poored. It wasn't too bad after the game but I have experienced an early pint up there before and it was toxic. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 11:20:14 GMT
It has to be somethning to do with cleaning the pipes I would have thought.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 11:30:32 GMT
Quite comical the responses to my critique of Brian's opening post. If you read carefully you will note that I have not complained about anything, just responded to Brian's nonsensical response the complaints he received yesterday which were large enough in volume, I presume, to warrant him coming onto a public forum and trying to reassure those complainants.
The backdrop to all this is can be captured by the member that posted this after yesterdays game
Club still mentioning trash and the loss of football league money.
Appeared to be saying they need every supporter to spend £4 per head on top of their ticket price to break even
Under the thread title "Notices in toilets and other parts of the ground.
Well, precisely. It appears that the BoD, including Brian, have adopted some sound commercial practice and are now, belatedly, trying to extract more spend per head from fans once in the ground. For example if they achieved an extra £5 spend per head then on a 23 fixture list and average gate of 5000 then that would equate to an extra £575,000. At a GP of 65% then that would deliver £373,750 to cover overhead. Even if staff costs could not be held at current levels to deliver that, staff costs should not exceed 18% of revenue. So take off, conservatively, £103,500 and that would leave you £272,250, net net. Btw that is some 36% of the average annual loss of £750k recently incurred. But how the hell are you going to do that when you water your customers off with a bad visitor experience, non availability of goods that you are targeting to achieve the spends, or water poor product quality. I presume that Brian was party to the financials that drove those notices and was party to the calculations made to break even. So as a director, who the hell is he reporting this fiasco to? He should be adopting responsibility, explaining the failure and providing the resolution.
But he will get away with it as long as fans, Meercat like, look the other way in blind acceptance of the lowest common denominator (insert your own description of what that is)
By the way, the failure of the PA system (as reported). As I understand it a fully functioning PA system is essential to the licence to operate as it fulfils a vital role in an emergency evacuation scenario. As a director I presume he is cognisant of the risk to personal liability if such an event took place and the system was not properly operational and the disaster scenario occurred. He would probably report that back to the board.  |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 10, 2014 11:37:17 GMT
Didnt buy and food or drink as its overpriced but someone needs a word with the groundsman.
Lets give our new boys every chance of sucess by having a pitch thats been properly cut and watered. I know we need to make cuts but with an excellent pitch will come better football.
The BT sport guys believed DC ordered long grass to stop any football to support long ball but i will give DC the benefit of the doubt here as he has been passionate about playing the right way.
|
|
