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Post by garystash on Jul 29, 2018 9:50:33 GMT
I was charged £6 for 3 cans of coke at half-time. I kind of expect to be ripped off at "captive audience" places.
What gets me is the startling inefficiency of the service. If they could work out how to serve people more quickly they probably wouldn't need to put prices up.
Appalled by the 0-3 scoreline, I went to queue for the drinks 5 minutes before half time. At this point the queue had about 20 people in it.
Despite 3 staff serving in the hut, and a relatively short queue, I only just made it back to the terrace for the start of the 2nd half.
When I had finally got to the front of the queue, it took the guy nearly 3 whole minutes to serve me the 3 cans of coke!
How can they expect to make any money with such an inefficient service?
If on average it takes 2.5 minutes to serve 1 person (like it did to serve me), that means 1 member of staff can only serve 6 customers at half-time. They had 3 members of staff, so probably served about 18 people during the break.
It doesn't matter what you're charging, if you can't serve people more quickly than that you ain't making any money and DC's budget will not be affected!
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Post by Hugo the Elder on Jul 29, 2018 10:04:40 GMT
My lad is 10 now and cant go 20 mins without eating something!! I don't know where they put it all!! At the end of the day, it's a shame and just means I have to make a packed lunch before we leave the house. It's not the end of the world but Rovers will lose at least a tenner if not more in revenue from us each game now. What about drink though Hugo? Are you even allowed to take your own drinks in? I'm not sure months ruling with that. It's not just the price increases though. It's the sh** service that goes with it. Like I say it too me 15 mins to be served in the queue yesterday by west terrace. Then you get to the front the of the queue and a couple of people in front of me wanted a Cornish pasty. The guy at the kiosk (with a "proper Cornish apron" on said sorry we don't have any, we only have cheese and onion". Then another lady wanted a pasty and was told they were out of stock of what she wanted, she asked when it would be ready and was told to come back in 10 minutes and it might be ready it might not. water poor I'm afraid. You are allowed to take in one those hard plastic bottles (the ones you have to buy empty) for a child. You cant take in a regular shop bought bottle of water.
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Post by Hugo the Elder on Jul 29, 2018 10:16:17 GMT
Most games kick off at 3pm. Have a decent lunch at home or somewhere else between 12-1, most humans then without an obesity problem should not need to eat until after the game has finished. Therefore no need to pay £4 for a sausage roll I completely agree with you. However, without sounding condescending (forgive me if I come across this way, its not my intention), people usually don't eat lunch because they usually give money to the club to eat/drink at the ground. This gives the club revenue of course. But if increasing the price for food/drink at the ground put people off and they therefore follow your advice and eat lunch at home instead then the club will lose out on this revenue. The new bars are suppose to pay for themselves with extra footfall using them. But if people stay away due to prices then the club will lose out. So advising people to eat at home is logical to their complaints but really we want to think of a way to help the club make money by eating/drinking without price increases. That's what I was trying to say! You put it better than I could have.
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Post by tommym9 on Jul 29, 2018 10:35:42 GMT
I don't think £4 a pint is a rip off controversially. My local charges £4.90 for a pint.
My main issue as said above is service. It seems like its new staff in the bar each week who haven't set foot in a bar before.
You know you're gonna have a rush so pre pour a load of pints and get people served quickly.
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Post by cj on Jul 29, 2018 10:37:02 GMT
I completely agree with you. However, without sounding condescending (forgive me if I come across this way, its not my intention), people usually don't eat lunch because they usually give money to the club to eat/drink at the ground. This gives the club revenue of course. But if increasing the price for food/drink at the ground put people off and they therefore follow your advice and eat lunch at home instead then the club will lose out on this revenue. The new bars are suppose to pay for themselves with extra footfall using them. But if people stay away due to prices then the club will lose out. So advising people to eat at home is logical to their complaints but really we want to think of a way to help the club make money by eating/drinking without price increases. That's what I was trying to say! You put it better than I could have. Im still waiting for some backlash from it. It seems like whenever I post something (even though I am always right ) someone is always unhappy!
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pirate
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Post by pirate on Jul 29, 2018 11:55:59 GMT
Ticket prices are up too I heard? Which we won't find out until they put the bloody things on sale.... The Accrington game now less than 2 weeks away In West enclosure season tickets for OAP's are up from £128 to £160!!!
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Post by keygas on Jul 29, 2018 12:09:06 GMT
Which we won't find out until they put the bloody things on sale.... The Accrington game now less than 2 weeks away In West enclosure season tickets for OAP's are up from £128 to £160!!! I can understand no one like price increases but £160 for a season ticket, when you devide it by 23 matches works out at £6.95 per game . Personally I think that pretty good value in these times when the club is asking people to pay £4 for a sausage roll.
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Post by Deleted on Jul 29, 2018 12:31:36 GMT
In West enclosure season tickets for OAP's are up from £128 to £160!!! I can understand no one like price increases but £160 for a season ticket, when you devide it by 23 matches works out at £6.95 per game . Personally I think that pretty good value in these times when the club is asking people to pay £4 for a sausage roll. Precisely. As I recall the cider per pint was more expensive at Forest Green Rovers
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Post by lpgas on Jul 29, 2018 14:33:37 GMT
I Pay £4 a pint where I live now so its not a disaster. However, some sort of discount to ST holders would not have gone a miss. Show you season ticket card andget 10% in the bar on all food and drink - makes a good case for buying the season card initially and puts the prices firmly in the region of the competitors! They do that at City i beleive 10% discount on food and drink for Season card holders YOUR BENEFITS Away and cup ticketing priority £5 discount on CATS travel 10 per cent discount on concourses, coffee shop, sports bar Mates Rates – Bring two guests for £10 each* Premiership Rugby – Free ticket to watch a Bristol Bears home game* Automatic sign-up to the new City Rewards scheme - full details can be found here. *Game to be chosen by club All of which you can do in a good stadium
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Post by lpgas on Jul 29, 2018 14:42:25 GMT
I usually have a pasty and a tea. Truth is though if they charge more and more, and continue to employ dopey students who have no concept on how to add up or subtract money, inevitably people will not buy stuff on offer, and then they will put the prices up even more to attempt to raise falling income, but it is the club that loses. Instead they should be looking at providing decent products that reflect the local shop, or have lower prices that the shops. Surely it is better to sell 100 pasties at £2.50 than 50 at £3. I think Goringe is using "Big" club ideas, in what is relatively a small club. We need to grow first
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Post by axegas on Jul 29, 2018 14:44:06 GMT
Are we doing bring a friend again this year? It worked well against Fleetwood last season, 10k on a Tuesday night.
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Post by Deleted on Jul 29, 2018 15:37:55 GMT
Which we won't find out until they put the bloody things on sale.... The Accrington game now less than 2 weeks away In West enclosure season tickets for OAP's are up from £128 to £160!!! That's £3 a week.
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Post by Deleted on Jul 29, 2018 16:22:25 GMT
I don't think £4 a pint is a rip off controversially. My local charges £4.90 for a pint. My main issue as said above is service. It seems like its new staff in the bar each week who haven't set foot in a bar before. You know you're gonna have a rush so pre pour a load of pints and get people served quickly. Then people would moan their pints are flat
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Post by tommym9 on Jul 29, 2018 16:40:52 GMT
I don't think £4 a pint is a rip off controversially. My local charges £4.90 for a pint. My main issue as said above is service. It seems like its new staff in the bar each week who haven't set foot in a bar before. You know you're gonna have a rush so pre pour a load of pints and get people served quickly. Then people would moan their pints are flat No different to what I get at the moment then
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Post by keygas on Jul 29, 2018 16:45:30 GMT
I don't think £4 a pint is a rip off controversially. My local charges £4.90 for a pint. My main issue as said above is service. It seems like its new staff in the bar each week who haven't set foot in a bar before. You know you're gonna have a rush so pre pour a load of pints and get people served quickly. Then people would moan their pints are flat Interestingly a bloke in the West enclosure was moaning about paying £4 for a pint in clubhouse bar & a chap in front turned around and said your lucky I just payed £4.50 for a pint in the wellie. Sometimes it puts things into perspective & perhaps the price s justified. But I do believe the club needs to look at its food & soft drink priceing as the increase from last season does seem abit extortionate,especially as it used by supporters with kids.
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Post by Deleted on Jul 29, 2018 16:58:29 GMT
In West enclosure season tickets for OAP's are up from £128 to £160!!! I can understand no one like price increases but £160 for a season ticket, when you devide it by 23 matches works out at £6.95 per game . Personally I think that pretty good value in these times when the club is asking people to pay £4 for a sausage roll. 25% increase is a lot but OAP season ticket prices are still good value compared say to Yeovil or Exeter. Also so many of our fans seem to be over 65 the huge discounts of the past are probably getting harder to maintain.
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Post by singupgas on Jul 29, 2018 16:59:30 GMT
Those are some crazy price rises. The stupid thing is it's unlikely to generate much/any additional profits because many won't bother buying a drink, or perhaps just get the one when before they might've bought a few. To me it comes across like the club is taking the fans' loyalty for granted - not just this but with many other things too. If results stoop to the same level as off-field goings on, it could get very messy quickly. People don't like being taken for mugs. Can gauruntee if we don't do well this season the board will hear voices, which really is out frustration on all the things that matter to the fans that don't seem to be going anywhere.
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Post by peterparker on Jul 29, 2018 17:03:46 GMT
Then people would moan their pints are flat Interestingly a bloke in the West enclosure was moaning about paying £4 for a pint in clubhouse bar & a chap in front turned around and said your lucky I just payed £4.50 for a pint in the wellie. Sometimes it puts things into perspective & perhaps the price s justified. But I do believe the club needs to look at its food & soft drink priceing as the increase from last season does seem abit extortionate,especially as it used by supporters with kids. Agree the beer price is comparable, but the soft drink and food prices are OTT. Would be nice to get some clarification on whether BRFC are running the kiosks, or they are an outside company paying to operate. If the latter i guess their pricing is dependant on what BRFC are charging them
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Post by Hugo the Elder on Jul 29, 2018 17:04:20 GMT
Those are some crazy price rises. The stupid thing is it's unlikely to generate much/any additional profits because many won't bother buying a drink, or perhaps just get the one when before they might've bought a few. To me it comes across like the club is taking the fans' loyalty for granted - not just this but with many other things too. If results stoop to the same level as off-field goings on, it could get very messy quickly. People don't like being taken for mugs. Can't gauruntee if we don't do well this season the board will hear voices, which really is out frustration on all the things that matter to the fans that don't seem to be going anywhere. I think that's probably true. A lot of the people moaning are really just displacing their anger and frustration at our lack of off field activities. I bet if we had announced either the Colony or unveiled a decent signing then no one would complain about price hikes for pasties. As it is, we carry on being kept in the dark with little hope that anything positive is round the corner.
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Post by bluejon211151 on Jul 29, 2018 17:10:04 GMT
I bought a sausage roll 4 quid is a lot but I can say it's a meaty filling job filled me up
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