|
Post by dudelebowski on Apr 22, 2022 10:58:16 GMT
To me I think it’s indisputable the club is run in a more professional way than it used to. Normal businesses use redundancy to make staff redundant all the time, only to readvertise the jobs months later or maybe even less with a subtle change of title. It might not be the family club it has always been as a result but if it gets us the progress we need perhaps that’s a price worth paying. For instance, I remember in the days of Hamer and Starnes some long serving members of staff were moved on and there were whispers (rightly or wrongly) that some had been benefiting personally from club business where they shouldn’t. Ultimately if members of staff aren’t able to do their jobs adequately (not saying in this case they are or aren’t, were or weren’t) I do worry that some of those decisions might not be completely just but without the full facts we just have to assume that Tom is making the right decisions to take the club forward. The club seems to be moving forward in many ways, there are some that I’m not personally convinced are any better, but on the whole it seems like progress is being made. You are not wrong. Its almost like the Gas is moving to a much more Corporate identity. Wrong analogy I know, but we are moving from a regional club identity to a more and I use the phase again Corporate idea that will promote us in a much wider audience. Some will like that others wont. I was with my lad at an event in the London area for youth football, even my lad said players were talking about various clubs they play for and clubs they support. I'm not kidding you, players chatting between themselves from various clubs when my lad said "Bristol Rovers" a lot said Who? ? The same with a Bristol City lad that I know that was there, the same thing Bristol City Who? although they were known a little bit more than us. I know we can argue the London clubs and dare I say it the Northern Clubs tend to sit in a bubble. But I do believe that until a "Bristol Club" reaches the Premium league, both clubs have to do what they can to change the views and market themselves to the wider masses to stay alive. Change is uncomfortable, but the way the world is, I think we need to embrace change for the long term future of the club. I think that's what we are trying to do, and league 1 football next season will only help that. Might just be me, but even if someone is a fully fledged armchair Premiershi* football fan who only see football on the box, they don’t really know the game if they’ve never heard of either Bristol clubs. National league perhaps forgiven but the Gas & 82ers? No chance.
|
|
|
Post by Tilly's Thighs on Apr 22, 2022 10:58:24 GMT
I've never had a problem with Stewards so can't comment on that. Ticketmaster? Yea, can be a pain to renew Season Tickets but I only cussed 5 or 6 times and that was sorted within an hour. Cash only? That's a weird one. Cash processing at the bars certainly takes longer than a quick swipe and maybe cash payments involve more staff to sort the admin? The stewarding has been worse than useless. Some don't look old enough for long trousers (pardon the pun for anyone old enough to remember) and some don't appear to understand English..... whilst it might not have affected you personally, a few actually don't feel safe if there was an emergency given this basis...... having said that I was genuinely laughing they searched an 80year old friend's bag going into East Terrace a few months ago! Haha! He felt like a proper proud villain! Great entertainment. Many have had problems with Ticketmaster, me personally no problems, but their inefficiency and complaints was one of the reasons it was brought back in house for away tickets and now you can roll up to Shop like you could in old days ... Only after July 1st, don't do it with that papery metaly thingy that folds. I'm no youngster, but I always open my bag so that the steward can have a look inside. It seems a contradiction to say that a few people don't feel safe if there was an emergency, whilst laughing about a steward who was just doing their job by searching in a bag.
|
|
|
Post by o2o2bo2ba on Apr 22, 2022 10:59:41 GMT
And whilst it might be run from the outside more professionally, um, inside (for instance) Queen night wasn't exactly a brilliant success, was it? I wonder whom had the bright idea of setting everything up, selling tickets and booking the performance BEFORE consulting his own staff and SAG? 🤭 I’m afraid I’m missing the context here because as much as I actually like Queen I have zero interest in going to a Queen evening at the Mem. Much in the same way they do bike training and what not at the Mem. Apologies. The context and link was, we played Walsall away last year on the same evening a Queen tribute was organised at the Mem... Great idea. Poorly executed. Professionally run, my @rse...
|
|
|
Post by gashead1981 on Apr 22, 2022 10:59:47 GMT
Stewarding? Kids/elderly with cash only? Ticketmaster? I've not personally had a problem with stewarding this season, (or any other season). What sort of things are happening? Kids/elderly with cash only - I've particularly wondered how this will work with kids, I can't see parents wanting to accompany them to the food outlets everytime they want some form of refreshment. Maybe a club card which can be loaded up with funds would solve this? Ticketmaster - I've only had positive experiences, I am aware that's not been the case for everybody, sometimes it is the user who is at fault, sometimes the provider needs to fine-tune the system once it is operating. Not living in the Bristol area, it's much easier for me than having to buy tickets at the club shop or spend ages on the phone. On the cash problem: Even kids bank accounts these days come with a contactless form of debit card. I think you have to be 14 to have it. That can also be uploaded to Apple wallet or similar for contactless payment. Personally, I wouldn’t let my child under the age of 14 to be unaccompanied at a football game. I was allowed to go with mates when I was 16 without one of my parents or family members. So I don’t think there is much of a problem here. For the elderly: I think most elderly people now are more tech savvy than previous simply because they are getting old with more modern tech. Chip/pin has been around since 2005 and contactless since 2007.
|
|
|
Post by gasandelectricity on Apr 22, 2022 11:00:05 GMT
Personally I use contactless for more or less everything I purchase these days unless it exceeds the available limits.
However the move to contactless only seems like a massive shot in the foot to me. Will ostracise a section of supporters unnecessarily.
Just make cash harder to use. For instance - one kiosk queue per stand. One queue for cash purchases for tickets at the sales counter.
|
|
|
Post by baggins on Apr 22, 2022 11:02:13 GMT
To me I think it’s indisputable the club is run in a more professional way than it used to. Normal businesses use redundancy to make staff redundant all the time, only to readvertise the jobs months later or maybe even less with a subtle change of title. That's just it! It wasn't readvertised months later!? Bang on... And whilst it might be run from the outside more professionally, um, inside (for instance) Queen night wasn't exactly a brilliant success, was it? I wonder whom had the bright idea of setting everything up, selling tickets and booking the performance BEFORE consulting his own staff and SAG? 🤭 You don't have to dig too deep. Yes, some things have improved I think we can all see that, but some of the important traits that have made our club what it is have been lost along the way.....some posts think that's a price worth paying, some regret that and feel more disconnected......some won't even care. What traits have we lost that made our Club better back in the day? I can't think of any. Buying tickets from the shop? Can't think that's a problem worth worrying about.
|
|
|
Post by o2o2bo2ba on Apr 22, 2022 11:05:56 GMT
The stewarding has been worse than useless. Some don't look old enough for long trousers (pardon the pun for anyone old enough to remember) and some don't appear to understand English..... whilst it might not have affected you personally, a few actually don't feel safe if there was an emergency given this basis...... having said that I was genuinely laughing they searched an 80year old friend's bag going into East Terrace a few months ago! Haha! He felt like a proper proud villain! Great entertainment. Many have had problems with Ticketmaster, me personally no problems, but their inefficiency and complaints was one of the reasons it was brought back in house for away tickets and now you can roll up to Shop like you could in old days ... Only after July 1st, don't do it with that papery metaly thingy that folds. I'm no youngster, but I always open my bag so that the steward can have a look inside. It seems a contradiction to say that a few people don't feel safe if there was an emergency, whilst laughing about a steward who was just doing their job by searching in a bag. Yea I guess you have to be there ... The irony is he's brought the same bag every home match as he travels from afar, never searched, he was proud to be singled out (wasn't offended) on one occasion but it did cause some mirth amongst us.....but like I said you had to be there. Absolutely brilliant stewarding done job. I hope it continues tomorrow and beyond..🤞
|
|
|
Post by o2o2bo2ba on Apr 22, 2022 11:06:44 GMT
That's just it! It wasn't readvertised months later!? Bang on... And whilst it might be run from the outside more professionally, um, inside (for instance) Queen night wasn't exactly a brilliant success, was it? I wonder whom had the bright idea of setting everything up, selling tickets and booking the performance BEFORE consulting his own staff and SAG? 🤭 You don't have to dig too deep. Yes, some things have improved I think we can all see that, but some of the important traits that have made our club what it is have been lost along the way.....some posts think that's a price worth paying, some regret that and feel more disconnected......some won't even care. What traits have we lost that made our Club better back in the day? Loyalty.
|
|
|
Post by o2o2bo2ba on Apr 22, 2022 11:09:24 GMT
Personally I use contactless for more or less everything I purchase these days unless it exceeds the available limits. However the move to contactless only seems like a massive shot in the foot to me. Will ostracise a section of supporters unnecessarily. Just make cash harder to use. For instance - one kiosk queue per stand. One queue for cash purchases for tickets at the sales counter. Yes. Nice post. Is the club thinking first of its consumer or itself? Or perhaps, both!? For me, unnecessary move but fits the m o of c e o.
|
|
|
Post by baggins on Apr 22, 2022 11:11:08 GMT
I’m afraid I’m missing the context here because as much as I actually like Queen I have zero interest in going to a Queen evening at the Mem. Much in the same way they do bike training and what not at the Mem. Apologies. The context and link was, we played Walsall away last year on the same evening a Queen tribute was organised at the Mem... Great idea. Poorly executed. Professionally run, my @rse... So one clash for a Queen night merits your last comment? I don't get the hostility I really don't.
|
|
|
Post by baggins on Apr 22, 2022 11:13:51 GMT
What traits have we lost that made our Club better back in the day? Loyalty. 4000 Season Tickets sold for next Season seems to suggest that's not a problem.
|
|
|
Post by o2o2bo2ba on Apr 22, 2022 11:15:46 GMT
Apologies. The context and link was, we played Walsall away last year on the same evening a Queen tribute was organised at the Mem... Great idea. Poorly executed. Professionally run, my @rse... So one clash for a Queen night merits your last comment? I don't get the hostility I really don't. It wasn't a clash....that was strummer.
|
|
|
Post by baggins on Apr 22, 2022 11:25:38 GMT
So one clash for a Queen night merits your last comment? I don't get the hostility I really don't. It wasn't a clash....that was strummer. I'm still struggling to grasp the point of your thread.
|
|
|
Post by percy on Apr 22, 2022 11:30:57 GMT
You know things must be going well when people are moaning about going cashless. Actually requiring cash for anything these days is a pain. My kids hate been given cash. They give it straight to me and ask me to transfer money to their bank. Give up on this one as a negative or be the classic Simpsons "old man shouts at cloud" meme if that makes you happy.
Man we need a game of football
|
|
|
Post by gashead1981 on Apr 22, 2022 11:40:13 GMT
What traits have we lost that made our Club better back in the day? Loyalty. So basically it’s a choice of we stay loyal to a certain few that would hold the club back or risk upsetting them and their few friends but which would enable to move a couple of departments forward and this improve the club? I know what the obvious answer is. Sometimes as a business you have to make tough decisions on people, I’ve had to do it, it’s one of the worse things you can do, but when you see the accelerated performance or improvement once the decision is made then it’s worth doing. If the people could be remoulded, retrained or be able to embrace a change of role then they would have been kept on. The fact they haven’t perhaps tells a story about them as employees?
|
|
|
Post by baggins on Apr 22, 2022 11:40:25 GMT
You know things must be going well when people are moaning about going cashless. Actually requiring cash for anything these days is a pain. My kids hate been given cash. They give it straight to me and ask me to transfer money to their bank. Give up on this one as a negative or be the classic Simpsons "old man shouts at cloud" meme if that makes you happy. Man we need a game of football Don't forget the Queen night. I'm still very upset about that.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Apr 22, 2022 11:51:18 GMT
So basically it’s a choice of we stay loyal to a certain few that would hold the club back or risk upsetting them and their few friends but which would enable to move a couple of departments forward and this improve the club? I know what the obvious answer is. Sometimes as a business you have to make tough decisions on people, I’ve had to do it, it’s one of the worse things you can do, but when you see the accelerated performance or improvement once the decision is made then it’s worth doing. If the people could be remoulded, retrained or be able to embrace a change of role then they would have been kept on. The fact they haven’t perhaps tells a story about them as employees? I once had a boss many many years ago that taught me something I still continue with now. Train - Transfer - Terminate. Has worked for me for a long time.
|
|
|
Post by bidefordgas on Apr 22, 2022 11:56:06 GMT
I’m afraid I’m missing the context here because as much as I actually like Queen I have zero interest in going to a Queen evening at the Mem. Much in the same way they do bike training and what not at the Mem. Apologies. The context and link was, we played Walsall away last year on the same evening a Queen tribute was organised at the Mem... Great idea. Poorly executed. Professionally run, my @rse... The Queen night was arranged for Saturday 25th September. We played at Walsall that afternoon at 1500. So no clash as regards timing, makes you wonder how many of the away support would have attended anyway.
|
|
|
Post by fintanstack on Apr 22, 2022 11:56:07 GMT
So basically it’s a choice of we stay loyal to a certain few that would hold the club back or risk upsetting them and their few friends but which would enable to move a couple of departments forward and this improve the club? I know what the obvious answer is. Sometimes as a business you have to make tough decisions on people, I’ve had to do it, it’s one of the worse things you can do, but when you see the accelerated performance or improvement once the decision is made then it’s worth doing. If the people could be remoulded, retrained or be able to embrace a change of role then they would have been kept on. The fact they haven’t perhaps tells a story about them as employees? I once had a boss many many years ago that taught me something I still continue with now. Train - Transfer - Terminate. Has worked for me for a long time. Worked for John Wayne Gacy.
|
|
|
Post by o2o2bo2ba on Apr 22, 2022 11:57:06 GMT
They give it straight to me and ask me to transfer money to their bank. What happens if they're too young to have a bank account?
|
|