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Post by gasandelectricity on Jun 27, 2022 8:11:13 GMT
Most people can use contactless technology. There’s still some who struggle with it. It’s baffling for those of us on an Internet forum how something so simple can be such a battle. However these people are out there. There are also people who can understand it, and use it, but prefer not to. Many because they don’t trust it, don’t feel they can budget properly with it (especially at this time!!!), some because of tax / legal concerns. For me if I could Apple Pay everywhere in the stadium or even use my season ticket card to make payment then I’ll celebrate that progress. However, I’m concerned there are many that will see this as a backward step that represents a kick in the Mitre Deltas. Amazes me the lack of empathy on this matter. Would people celebrate bank branches, post offices being closed in this manner? I would imagine there's lack of empathy as it's such a simple and trivial matter. It's basic and straightforward, and if you've not got a bank account, and deal in 'cash only', as you want to 'play the system', then that's your fault, no one else's. My old man is as luddite as they come, but at 78 years old, even he knows how contactless payments work. Basic and straightforward for you or I. But for some paying in cash is basic and straightforward and having to use contactless is complex to them. It’s not just the transaction it’s then having to keep track of balances and spending in a digital way too. These aren’t the kind of people who are going to have the NatWest app on their phone set up with balance alerts and what not to understand how much cash they’ve got at any given point. This is the generation where for many an email is more complex than writing a letter. This is similar. The numbers of people in these groups are sadly dwindling as the years go by. But whilst they’re still around we should look after them and accommodate them, not hang them out to dry. A bit like with cheques - does anyone use them any more? But we kept them around so those that did could transition at their pace. As for ‘cash only society’ football has long been described as a working class sport. Agree with what’s being done in their working lives or not, going cash only makes like difficult for a proportion of a fairly sizeable industry that historically have a large affinity with football.
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Post by Midsomer Murderer on Jun 27, 2022 8:54:53 GMT
I would imagine there's lack of empathy as it's such a simple and trivial matter. It's basic and straightforward, and if you've not got a bank account, and deal in 'cash only', as you want to 'play the system', then that's your fault, no one else's. My old man is as luddite as they come, but at 78 years old, even he knows how contactless payments work. Basic and straightforward for you or I. But for some paying in cash is basic and straightforward and having to use contactless is complex to them. It’s not just the transaction it’s then having to keep track of balances and spending in a digital way too. These aren’t the kind of people who are going to have the NatWest app on their phone set up with balance alerts and what not to understand how much cash they’ve got at any given point. This is the generation where for many an email is more complex than writing a letter. This is similar. The numbers of people in these groups are sadly dwindling as the years go by. But whilst they’re still around we should look after them and accommodate them, not hang them out to dry. A bit like with cheques - does anyone use them any more? But we kept them around so those that did could transition at their pace. As for ‘cash only society’ football has long been described as a working class sport. Agree with what’s being done in their working lives or not, going cash only makes like difficult for a proportion of a fairly sizeable industry that historically have a large affinity with football. Sounds like you are thinking about people from the 30's suddenly having to use a card - I am sure almost everyone knows how to use contactless and can track how much they have spent on a couple of pints and a pasty - even the working class (pretty sure most of us are working class).
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Post by oldie on Jun 27, 2022 8:56:41 GMT
I would imagine there's lack of empathy as it's such a simple and trivial matter. It's basic and straightforward, and if you've not got a bank account, and deal in 'cash only', as you want to 'play the system', then that's your fault, no one else's. My old man is as luddite as they come, but at 78 years old, even he knows how contactless payments work. Basic and straightforward for you or I. But for some paying in cash is basic and straightforward and having to use contactless is complex to them. It’s not just the transaction it’s then having to keep track of balances and spending in a digital way too. These aren’t the kind of people who are going to have the NatWest app on their phone set up with balance alerts and what not to understand how much cash they’ve got at any given point. This is the generation where for many an email is more complex than writing a letter. This is similar. The numbers of people in these groups are sadly dwindling as the years go by. But whilst they’re still around we should look after them and accommodate them, not hang them out to dry. A bit like with cheques - does anyone use them any more? But we kept them around so those that did could transition at their pace. As for ‘cash only society’ football has long been described as a working class sport. Agree with what’s being done in their working lives or not, going cash only makes like difficult for a proportion of a fairly sizeable industry that historically have a large affinity with football. Retired now, but work for Oxfam. 99% of my colleagues are 65 years plus. 100% of them use their bank cards as tap and go, a few have their bank payments set up on their phones. I think everyone uses online banking to varying degrees. So personally I don't accept that the older folks cannot embrace this, more that those that don't actually do not want to and nothing will change their minds. That being the case, then I am afraid that's just tough.
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Post by straighouttabristol on Jun 27, 2022 9:02:23 GMT
I think it’s good to have choice, plus some people use cash to budget they’ll only take so much out for the week, others might be worried that when they have had a few they start going wild with the contactless. Ye for most of us it’s simple but for others it isn’t or they just prefer to use cash which is perfectly acceptable, others might be worried that we turn into contactless state like china and don’t want that, too many people on this forum seem to think only there opinion is fact and that if someone has a different view their a dinosaur or a conspiracist and don’t seem to grasp what a forum is.
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Post by oldie on Jun 27, 2022 9:04:53 GMT
I think it’s good to have choice, plus some people use cash to budget they’ll only take so much out for the week, others might be worried that when they have had a few they start going wild with the contactless. Ye for most of us it’s simple but for others it isn’t or they just prefer to use cash which is perfectly acceptable, others might be worried that we turn into contactless state like china and don’t want that, too many people on this forum seem to think only there opinion is fact and that if someone has a different view their a dinosaur or a conspiracist and don’t seem to grasp what a forum is. Ummmm🤭
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Post by Gaswood on Jun 27, 2022 9:09:06 GMT
I think it’s good to have choice, plus some people use cash to budget they’ll only take so much out for the week, others might be worried that when they have had a few they start going wild with the contactless. Ye for most of us it’s simple but for others it isn’t or they just prefer to use cash which is perfectly acceptable, others might be worried that we turn into contactless state like china and don’t want that, too many people on this forum seem to think only there opinion is fact and that if someone has a different view their a dinosaur or a conspiracist and don’t seem to grasp what a forum is. A forum is somewhere they are absolutely right to put their views on though!! It’s not being dismissive of someone’s opinion to point out flaws in arguments either. Nobody has accused anyone else of being a conspiracist whatsoever, just stated that it’s pretty easy to use a card to pay, and the same ATM / cashpoint that they’d use to get cash out will also display or print a balance or mini-statement if they don’t use online banking.
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Post by gashead79 on Jun 27, 2022 9:18:21 GMT
Or the wifi, or human error, or battery/power fault, or damaged card. The contingency for the system going down has probably not been considered either.. All the other venues that don't take cash manage just fine. I get it though, wouldn't be Rovers making progress if half the fans didn't pointlessly object. Sure, I was only suggesting some of the problems that can occur. 'Progress' is debatable. Surely a choice is better than a sweeping change that may alienate some customers. Not just the elderly which most people focus on, but how about kids? Lots of kids buy things at the ground who won't have a card or phone option. A parent might not wish to queue up for a twix or hand over their bank card to their 9 year old..
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Post by Deleted on Jun 27, 2022 9:52:38 GMT
All the other venues that don't take cash manage just fine. I get it though, wouldn't be Rovers making progress if half the fans didn't pointlessly object. Sure, I was only suggesting some of the problems that can occur. 'Progress' is debatable. Surely a choice is better than a sweeping change that may alienate some customers. Not just the elderly which most people focus on, but how about kids? Lots of kids buy things at the ground who won't have a card or phone option. A parent might not wish to queue up for a twix or hand over their bank card to their 9 year old.. That is a good point. If i send my kids off with my card they will come back with all sorts! At least with cash I can impose a limit.
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Post by Gas_Quarters on Jun 27, 2022 9:57:47 GMT
As much as I understand the motive behind going cashless and encouraging people to use cards, I do think there should be the odd cash option.
I use my card 99% of the time now but I always carry cash with me because I hate not having any if needed. And a couple of times it’s paid off because the card machines haven’t worked. Relying on electricity/technology is all well and good but we still need to remember that it does fail from time to time and not having a back up option is ludicrous in my eyes.
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Post by RD on Jun 27, 2022 9:59:36 GMT
I can't believe anyone going to the Mem is incapable of holding a debit card up ffs. I mean come on - I get we like to moan but this is laughable.
If anyone going to the Mem is incapable of taking their debit card out of their wallet, I'd hazard a guess they'd likely be there with their carer anyway, let's be honest.
The biggest risk - and fairest point - is what happens if the system goes down etc; that's a valid point of discussion. But as others have said, other venues/clubs seem to manage so I'm sure we'll have contingency plans in place should anything crop up.
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Post by peterparker on Jun 27, 2022 10:00:05 GMT
I'd be more worried about fans spending money at all with prices going up.
It's going to be £5.50 a pint £4.50 a pasty etc,etc.
I know I will be reducing my spend
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Post by CrispPusher on Jun 27, 2022 10:02:57 GMT
Just a reminder the club plan to go cashless next month. The programme and 50/50 volunteers have not yet had training, so I guess training may be on the job, so please be patient for the first games. If anyone has difficulty paying for a programme or 50/50 ticket by card, they can pay me cash and I will make the necessary card payment. I can understand the concessions and bars moving to cashless to keep transactions moving quicker, however for 50/50s and programmes it doesn't make sense when you consider most will be sub £5 purchases and are not rushed. So it's good of you to offer an alternative Dave.
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Post by straighouttabristol on Jun 27, 2022 10:04:43 GMT
I think it’s good to have choice, plus some people use cash to budget they’ll only take so much out for the week, others might be worried that when they have had a few they start going wild with the contactless. Ye for most of us it’s simple but for others it isn’t or they just prefer to use cash which is perfectly acceptable, others might be worried that we turn into contactless state like china and don’t want that, too many people on this forum seem to think only there opinion is fact and that if someone has a different view their a dinosaur or a conspiracist and don’t seem to grasp what a forum is. A forum is somewhere they are absolutely right to put their views on though!! It’s not being dismissive of someone’s opinion to point out flaws in arguments either. Nobody has accused anyone else of being a conspiracist whatsoever, just stated that it’s pretty easy to use a card to pay, and the same ATM / cashpoint that they’d use to get cash out will also display or print a balance or mini-statement if they don’t use online banking. I get that but I know people who don’t use the atm they go in to the branch and get it from the desk. I mostly use Apple Pay so going cashless won’t affect me but I know it could others, plus working in bars and shops in the past I’ve witnessed cars machines go down and then we’ve had to only accept cash payments
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Post by RD on Jun 27, 2022 10:34:31 GMT
A forum is somewhere they are absolutely right to put their views on though!! It’s not being dismissive of someone’s opinion to point out flaws in arguments either. Nobody has accused anyone else of being a conspiracist whatsoever, just stated that it’s pretty easy to use a card to pay, and the same ATM / cashpoint that they’d use to get cash out will also display or print a balance or mini-statement if they don’t use online banking. I get that but I know people who don’t use the atm they go in to the branch and get it from the desk. I mostly use Apple Pay so going cashless won’t affect me but I know it could others, plus working in bars and shops in the past I’ve witnessed cars machines go down and then we’ve had to only accept cash payments I think it stores the transaction data offline. When I went to Cheltenham Festival earlier this year, it was also cashless. I bought some food and the card machine was down - I asked her whether that meant I needed to use cash; she explained she effectively just has to switch it to "offline" mode. The transaction then happens, but the approval doesn't take place until the next time it connects. Granted it does mean that - had I have used a fake card or not had sufficient funds - they probably would have missed out. But I'd imagine that is HIGHLY unlikely and uncommon. Not impossible by any means - but the combination of the machines going down and therefore the offline transactions then being ones that would have failed.... we're talking an enormously low percentage.
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Post by gasandelectricity on Jun 27, 2022 10:37:19 GMT
To be fair when you go on an aeroplane you can still use contactless even though you’re well up in the sky without data.
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Post by Kingswood Polak on Jun 27, 2022 10:50:52 GMT
Basic and straightforward for you or I. But for some paying in cash is basic and straightforward and having to use contactless is complex to them. It’s not just the transaction it’s then having to keep track of balances and spending in a digital way too. These aren’t the kind of people who are going to have the NatWest app on their phone set up with balance alerts and what not to understand how much cash they’ve got at any given point. This is the generation where for many an email is more complex than writing a letter. This is similar. The numbers of people in these groups are sadly dwindling as the years go by. But whilst they’re still around we should look after them and accommodate them, not hang them out to dry. A bit like with cheques - does anyone use them any more? But we kept them around so those that did could transition at their pace. As for ‘cash only society’ football has long been described as a working class sport. Agree with what’s being done in their working lives or not, going cash only makes like difficult for a proportion of a fairly sizeable industry that historically have a large affinity with football. Sounds like you are thinking about people from the 30's suddenly having to use a card - I am sure almost everyone knows how to use contactless and can track how much they have spent on a couple of pints and a pasty - even the working class (pretty sure most of us are working class). I did some work for a guy who runs a 45-50 car sales pitch and he, genuinely, has no idea of apps and was in a state last week when he Authenticator ran out of juice. I would have helped but saw some karmic balance in it. Some people think it’s difficult so won’t do it and so it goes. It’s horrible when you forget your security questions and get locked out
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Post by A Source (aka Angry Badger) on Jun 27, 2022 10:54:37 GMT
Cashless is the way forward whether people like it or not. It's just the reliability of the system. Local to me there have been a few shops where systems have gone down and regular cashless users have been left to find an ATM - there are not many - just to buy a pint of milk. Gone are the days of backup being pen, paper, calculator and a box full of change incase the till breaks.
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Post by Squiffy on Jun 27, 2022 11:16:54 GMT
Cashless is the way forward whether people like it or not. It's just the reliability of the system. Local to me there have been a few shops where systems have gone down and regular cashless users have been left to find an ATM - there are not many - just to buy a pint of milk. Gone are the days of backup being pen, paper, calculator and a box full of change incase the till breaks. It’s not just the reliability but the vulnerability which bothers me. There’s more than one hostile state actor who would love to take down the banking system which would cause absolute chaos if it was for any length of time. And then there’s natural events like solar flares which could knock out the associated electronics. Persisting with a physical back up system like cash seems prudent to me.
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Post by Kingswood Polak on Jun 27, 2022 11:19:30 GMT
Will drug dealers have to have a machine for cards then 😂. What will users use to sniff it with
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Post by gasandelectricity on Jun 27, 2022 11:27:13 GMT
Will drug dealers have to have a machine for cards then 😂. What will users use to sniff it with Crypto?
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