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Post by Deleted on Aug 10, 2015 18:27:31 GMT
I'm with you Gaz.
For the most part the franchise deal seems to work out ok for the club.
If it were crappier every week you would expect the club to find a new franchise holder but you can't really blame them for an isolated incident.
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Post by Henbury Gas on Aug 10, 2015 18:29:49 GMT
All these problems will go away when we move into the new stadium which will be run by a stadium management company....
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Post by Deleted on Aug 10, 2015 18:30:09 GMT
All these problems will go away when we move into the new stadium which will be run by a stadium management company.... Can't tell if serious... |
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Post by supergas on Aug 10, 2015 18:32:26 GMT
But surely the club must take an interest in the service provided to their supporters? They may choose to do that by franchising, but if it's not working, they can't just shrug it off. Ultimately it IS the club's responsibility. As for opening the gates to let people in because they couldn't handle admitting a football crowd of 8,000, I despair. So what if people were on holiday/sick? That's what managers* do: they manage staffing. Shops up and down the high street cope with those problems every day. *I'm not talking about DC obviously. Of course they do, but how can they take an interest before its happened? I'm sure they will take note of what's happened, but you don't franchise a business out and still employ someone to stand and watch each franchise. Do you know how franchises work? You can't blame them after one game. Please tell me what could BRFC have done to have made things better on Saturday?Listened to the complaints over the last 1/3/5 seasons about the catering and have a SLA agreement in place with each vendor, or be busy looking for new ones. We ran out of rubbish overcooked food multiple times last season with smaller crowds. Time after time after time. This literally doesn't happen at many many sporting fixtures or other events... |
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Post by Henbury Gas on Aug 10, 2015 18:35:16 GMT
All these problems will go away when we move into the new stadium which will be run by a stadium management company.... Can't tell if serious... Hugo i'm always serious, but somedays i'm more serious than others....   |
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Post by Deleted on Aug 10, 2015 18:36:29 GMT
Of course they do, but how can they take an interest before its happened? I'm sure they will take note of what's happened, but you don't franchise a business out and still employ someone to stand and watch each franchise. Do you know how franchises work? You can't blame them after one game. Please tell me what could BRFC have done to have made things better on Saturday?Listened to the complaints over the last 1/3/5 seasons about the catering and have a SLA agreement in place with each vendor, or be busy looking for new ones. We ran out of rubbish overcooked food multiple times last season with smaller crowds. Time after time after time. This literally doesn't happen at many many sporting fixtures or other events... So they ran out of food? It couldn't have been that bad, could it? Have you, or anyone ever been to an away game where they have ran out of food? I know I have (not just once) so its not just a Rovers problem. |
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Post by gaseous on Aug 10, 2015 18:42:12 GMT
I'm with you Gaz. For the most part the franchise deal seems to work out ok for the club. If it were sensepier every week you would expect the club to find a new franchise holder but you can't really blame them for an isolated incident. Sorry not a isolated incident, this has been the same for the last couple of seasons with no improvement, especially at the blackthorn end food outlet. |
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Post by Mark Ash on Aug 10, 2015 18:53:43 GMT
But surely the club must take an interest in the service provided to their supporters? They may choose to do that by franchising, but if it's not working, they can't just shrug it off. Ultimately it IS the club's responsibility. As for opening the gates to let people in because they couldn't handle admitting a football crowd of 8,000, I despair. So what if people were on holiday/sick? That's what managers* do: they manage staffing. Shops up and down the high street cope with those problems every day. *I'm not talking about DC obviously. Of course they do, but how can they take an interest before its happened? I'm sure they will take note of what's happened, but you don't franchise a business out and still employ someone to stand and watch each franchise. Do you know how franchises work? You can't blame them after one game. Please tell me what could BRFC have done to have made things better on Saturday? When you keep asking people if they know how franchises work, you are effectively implying that they don't work. How this one works is: good quality pasties, efficient staff, fast service. Otherwise it doesn't work. Are you serious when you say "how can the club take an interest before it's happened"? WHAT?? They chuffking better start taking an interest before, during and after. What could they do? What all business managers do: they anticipate by getting in there and asking questions of the key people and make judgements based on the answers they get, taking action or putting pressure on if needed. The business world doesn't run by its execs waiting to see how wrong everything goes and then saying, "Oh well, we're failing, but it's not our responsibility." |
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Post by gaseous on Aug 10, 2015 18:59:29 GMT
It does at our club
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Post by lpgas1 on Aug 10, 2015 19:01:10 GMT
The problem at Rovers is that hundreds leave the pubs at 2.55 and expect to walk in to the ground at 3. I got there at 2.40 and went straight in, well there was 2 people in front of me.
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Post by gaseous on Aug 10, 2015 19:03:21 GMT
The main issue here is that the club is failing in virtually all departments and this is businessmen who run businesses, do they let these sort of things go on at those businesses, I would've thought not.
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Post by Mark Ash on Aug 10, 2015 19:06:51 GMT
The problem at Rovers is that hundreds leave the pubs at 2.55 and expect to walk in to the ground at 3. I got there at 2.40 and went straight in, well there was 2 people in front of me. Whereas at other grounds, everyone's sitting up nicely by 2.30, like it advises on the ticket. Those are the conditions of running a football club. That's why you need several turnstiles working at once. Someone at the club really ought to know that by now. If they're letting people in for nothing as a reward for arriving at the last minute, they might as well be put in charge at Calais, where they'd be more at home. |
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Post by Deleted on Aug 10, 2015 19:08:37 GMT
Of course they do, but how can they take an interest before its happened? I'm sure they will take note of what's happened, but you don't franchise a business out and still employ someone to stand and watch each franchise. Do you know how franchises work? You can't blame them after one game. Please tell me what could BRFC have done to have made things better on Saturday? When you keep asking people if they know how franchises work, you are effectively implying that they don't work. How this one works is: good quality pasties, efficient staff, fast service. Otherwise it doesn't work. Are you serious when you say "how can the club take an interest before it's happened"? WHAT?? They chuffking better start taking an interest before, during and after. What could they do? What all business managers do: they anticipate by getting in there and asking questions of the key people and make judgements based on the answers they get, taking action or putting pressure on if needed. The business world doesn't run by its execs waiting to see how wrong everything goes and then saying, "Oh well, we're failing, but it's not our responsibility." Don't try and put words into my posts, its not good & certainly isn't clever. I asked the question because it seems they don't know. Before you ask, yes I do know how they're run, I used to be a manager at Dairycrest. I interviewed & employed milkmen, we trained them, then there comes a time when they go out on their own 2 feet for the first time, most time they worked perfectly, ofcourse you get the odd time when it didn't work, but we didn't find out until AFTER. Like I said, don't put words into my posts, it makes you sound desperate. |
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Post by lpgas1 on Aug 10, 2015 19:09:29 GMT
The problem at Rovers is that hundreds leave the pubs at 2.55 and expect to walk in to the ground at 3. I got there at 2.40 and went straight in, well there was 2 people in front of me. Whereas at other grounds, everyone's sitting up nicely by 2.30, like it advises on the ticket. Those are the conditions of running a football club. That's why you need several turnstiles working at once. Someone at the club really ought to know that by now. If they're letting people in for nothing as a reward for arriving at the last minute, they might as well be put in charge at Calais, where they'd be more at home. Well it didn't work at Woking !! And yes most of them had been in a pub for an hour or so |
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Post by Rod1883 on Aug 10, 2015 19:10:38 GMT
The main issue here is that the club is failing in virtually all departments and this is businessmen who run businesses, do they let these sort of things go on at those businesses, I would've thought not. I've thought and said this for a while now - how these people are successful in their "everyday" businesses is beyond me. They're either very very lucky, or the business areas they are in are easier than the rest of think. Whatever business acumen they do have they clearly forget it when "managing" BRFC.
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Post by Deleted on Aug 10, 2015 19:24:28 GMT
I was going to suggest bringing this up with one of the fans directors but then thought...What's the point?
It happens every time we get a decent crowd. Seating areas were all but sold out come Friday so they could anticipate approximate attendance.
I guess we'll just do what we always do. Moan about it and achieve F All.
I'm actually amused that people think a new stadium would change the way things are done! A good workman can still perform with poor tools......
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Post by Deleted on Aug 10, 2015 19:29:35 GMT
I was going to suggest bringing this up with one of the fans directors but then thought...What's the point? It happens every time we get a decent crowd. Seating areas were all but sold out come Friday so they could anticipate approximate attendance. I guess we'll just do what we always do. Moan about it and achieve F All. I'm actually amused that people think a new stadium would change the way things are done! A good workman can still perform with poor tools...... Every time? Altrincham 3000 more, no problems. FGR 2000 more, no problems. That was just our last two games. |
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Post by Topper Gas on Aug 10, 2015 19:38:34 GMT
But a poor workman won't work any better with good tools?
What I can't understand is how posters keep defending our BoD don't they see they are costing the clubs thousands which is then directly effecting DC's playing budget/the quality of football we all have to watch.
So far this we've had the lack of junior replica kits for sale, the physio farce now the latest issue.
No wonder Sainsbury's are walking all over us in the court case if the club can't even work out that 8,000+ would turn up on Saturday and so we'd need every turnstile open.
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Post by Deleted on Aug 10, 2015 19:42:00 GMT
But a poor workman won't work any better with good tools? What I can't understand is how posters keep defending our BoD don't they see they are costing the clubs thousands which is then directly effecting DC's playing budget/the quality of football we all have to watch. So far this we've had the lack of junior replica kits for sale, the physio farce now the latest issue. No wonder Sainsbury's are walking all over us in the court case if the club can't even work out that 8,000+ would turn up on Saturday and so we'd need every turnstile open. This thread isn't about kits & physio, keep it on on topic. |
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Post by Mark Ash on Aug 10, 2015 19:46:01 GMT
When you keep asking people if they know how franchises work, you are effectively implying that they don't work. How this one works is: good quality pasties, efficient staff, fast service. Otherwise it doesn't work. Are you serious when you say "how can the club take an interest before it's happened"? WHAT?? They chuffking better start taking an interest before, during and after. What could they do? What all business managers do: they anticipate by getting in there and asking questions of the key people and make judgements based on the answers they get, taking action or putting pressure on if needed. The business world doesn't run by its execs waiting to see how wrong everything goes and then saying, "Oh well, we're failing, but it's not our responsibility." Don't try and put words into my posts, its not good & certainly isn't clever. I asked the question because it seems they don't know. Before you ask, yes I do know how they're run, I used to be a manager at Dairycrest. I interviewed & employed milkmen, we trained them, then there comes a time when they go out on their own 2 feet for the first time, most time they worked perfectly, ofcourse you get the odd time when it didn't work, but we didn't find out until AFTER. Like I said, don't put words into my posts, it makes you sound desperate. And I worked in NHSSupplies, providing all materials on the wards and theatres in a big hospital. It was our job to make sure they had what they needed, but if there was any hint that something might not be right, Sisters and surgeons were on it in a flash, because it mattered to them. I realise that running a hospital is more important than flogging pasties to Bristol Rovers supporters, but - and this is key - making sure those supporters spend their money and like what they get for it SHOULD be important to BRFC, and so should manning the turnstiles properly for one hour a fortnight. And if I sound desperate it's because I bloody well am: desperate to see someone there take responsibility for putting right the most basic functions of running an event. You collect the money at the gate and you sell your customers some extras, without creating queues that look like people trying to join Noah in the Ark. |
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