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Post by Topper Gas on Jan 9, 2024 14:22:27 GMT
Despite being a STH that clearly deserves to be prioritised, the fact you're the first one to say this is ridiculous assuming it's true. Why are the club incapable of getting in front of things like this with their communication. If this is the plan and they know it, it should be published! If it is their plan then it is batshit mental  What a huge admin overhead to refund everyone's tickets and then doing a resale, but this time prioritising STHs? Then you would have people turning up with the wrong tickets on the day and either getting in (and breaching capacity) or cause carnage at the turnstiles / ticket office etc... I don't know what the solution is.. because I don't know exactly what the problem behind the scenes is.. but I am not having that the issue is down to touts buying up all those extra tickets Re touts/greedy fans unless I'm missing something I can't see them selling on the tickets that easily, unless they think a ticket for the Norwich game gives them first dibs on a Liverpool ticket? Selling out in a couple of hours last night does seem a bit odd particularly if that included all the terrace s/t tickets, I doubt even the Scunthorpe game sold out that quickly? |
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Post by Topper Gas on Jan 9, 2024 14:23:56 GMT
If Hargraves at the post was any resemblance of a reporter he would have been all over this by now trying to get some statement from the club. He's probably been told to keep quiet whilst they came to a solution? |
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Post by lastminutewinner on Jan 9, 2024 14:26:15 GMT
If Hargraves at the post was any resemblance of a reporter he would have been all over this by now trying to get some statement from the club. He's probably been told to keep quiet whilst they came to a solution? If that was the case whats the point in him even existing in this role? |
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Post by Jester on Jan 9, 2024 14:30:51 GMT
If it is their plan then it is batshit mental What a huge admin overhead to refund everyone's tickets and then doing a resale, but this time prioritising STHs? Then you would have people turning up with the wrong tickets on the day and either getting in (and breaching capacity) or cause carnage at the turnstiles / ticket office etc... I don't know what the solution is.. because I don't know exactly what the problem behind the scenes is.. but I am not having that the issue is down to touts buying up all those extra tickets Re touts/greedy fans unless I'm missing something I can't see them selling on the tickets that easily, unless they think a ticket for the Norwich game gives them first dibs on a Liverpool ticket? Selling out in a couple of hours last night does seem a bit odd particularly if that included all the terrace s/t tickets, I doubt even the Scunthorpe game sold out that quickly? Hi Topper, I'm not saying that it is touts/greedy fans, but I was told that some were on the 'internet' boasting about how they had 10 tickets for the game and saying that they hadn't seen Rovers for years. I'm not saying they are touts, but buying ten tickets at a time would explain why it was sold out so quickly. |
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Post by matealotblue on Jan 9, 2024 14:32:36 GMT
To be fair to the Club…..this selling tickets on line business is quite a new concept that may take a while to bed in. Got to expect some rough edges initially……..😵💫🫣 They have been doing since before the pandemic. It used to be the club prior to being outsourced, which I think caused more problems that solving them KP - I was making a sarcastic comment about how long the business of selling "on-line" tickets has been going on in the wider world but BRFC do not seem to have got the hang of it yet.....apparently  |
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Post by chewbacca on Jan 9, 2024 14:33:49 GMT
I think we are in for an all timer of a statement.
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Post by fatherjackhackett on Jan 9, 2024 14:37:54 GMT
If Hargraves at the post was any resemblance of a reporter he would have been all over this by now trying to get some statement from the club. Trust me, he’s on it right now. |
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Post by gasandelectricity on Jan 9, 2024 14:40:52 GMT
Been to the ground this morning and spoke to Adam Tutton who was helping out in the shop because of the Total Chaos caused by TicketDisaster. It seems that they put Terrace tickets on general sale before reserving the season ticket ones and on general sale you can buy up to 10/12 at a time. Of course, the 'chancers' went on and bought them all up........Hoping to make a profit?? He was taking all terrace season ticket holders names and said that TicketDisaster would be contacting EVERYONE who bought a ticket last night and refunding them. Their tickets would not be valid and everybody would be informed when they went back on sale in the 'correct' sequence! No mention of this on the website yet!! Of course, what happens when all of the people with the previously bought terrace tickets turn up at the same time as the newly purchased ticket, ticketholders......Carnage!!! This is taking incompetence to another level! In fact it makes people who are incompetent look good! Despite being a STH that clearly deserves to be prioritised, the fact you're the first one to say this is ridiculous assuming it's true. Why are the club incapable of getting in front of things like this with their communication. If this is the plan and they know it, it should be published! Gets right on my nerves that club staff have plenty of time to tell individuals what’s going on but not enough time to send a communication to set the record straight and let everyone know, and prevent the bloody communication in the first place. |
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Post by Deleted on Jan 9, 2024 14:41:26 GMT
If Hargraves at the post was any resemblance of a reporter he would have been all over this by now trying to get some statement from the club. Trust me, he’s on it right now. did you wake him up? |
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Post by Dirt Dogg on Jan 9, 2024 14:56:08 GMT
Absolute nightmare scenario for the club. I can’t see them wanting to refund thousands of customers (none of which have actually done anything wrong) but at the same time they’ve completely f*cked over ST holders. I’m really not sure what they can do.
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Post by chewbacca on Jan 9, 2024 14:58:43 GMT
Absolute nightmare scenario for the club. I can’t see them wanting to refund thousands of customers (none of which have actually done anything wrong) but at the same time they’ve completely f*cked over ST holders. I’m really not sure what they can do. Give Norwich a walk over. |
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Post by Topper Gas on Jan 9, 2024 14:59:45 GMT
Despite being a STH that clearly deserves to be prioritised, the fact you're the first one to say this is ridiculous assuming it's true. Why are the club incapable of getting in front of things like this with their communication. If this is the plan and they know it, it should be published! Gets right on my nerves that club staff have plenty of time to tell individuals what’s going on but not enough time to send a communication to set the record straight and let everyone know, and prevent the bloody communication in the first place. I doubt it's that easy to resolve, they'll probably have to take legal advice regarding refunding last night's sales/not holding ST tickets back and SAG's advice about opening the new stand. Although not sure why they haven't issued a holding statement accepting they are aware of issues. But that seems to be how they operate now. |
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Post by lastminutewinner on Jan 9, 2024 15:03:23 GMT
Lets face it the only IT work we are remotely good at is the new signing videos... and we probably wont see much of that anyway
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Post by bluecamel on Jan 9, 2024 15:04:21 GMT
Well! That’s another fine mess you got us into Stanley 😂😂 Only at Bristol bl**dy Rovers!!
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Post by wutangkillerbees on Jan 9, 2024 15:05:36 GMT
going to be hilarious if there's only 6 thousand there on the night
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Post by A Source (aka Angry Badger) on Jan 9, 2024 15:05:40 GMT
Statement:-
"We are not very good we are not very good. We are not very we are not very we are not very good"
Could catch on as a terrace chant😁
On a serious note we still haven't had confirmation on what went wrong, until then no one can do anything
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Post by onefindunford on Jan 9, 2024 15:08:25 GMT
It is the only way to do it. Cancel and refund non ST holders and start again on Thursday. That’s also not great. I bought a ticket in good faith yesterday. Taken a day of work for the game, and then you say it should not be honoured. Sure many people will have made plans. Its better than a ST holder not having a ticket. |
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Post by holmesgas1 on Jan 9, 2024 15:11:30 GMT
That’s also not great. I bought a ticket in good faith yesterday. Taken a day of work for the game, and then you say it should not be honoured. Sure many people will have made plans. Its better than a ST holder not having a ticket. It would be absolute chaos. You cannot sell things and then change your mind. |
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Post by thegasareback on Jan 9, 2024 15:12:57 GMT
I can see an emergency test event of the south stand asap and if passing, open it up to STH’s. Surely we’re not talking more than 1000 of missed people here which the south stand will comfortably hold - even at 50% capacity. And if STH’s still kick off and moan then they should get down the gate, mistakes happen it’s how you deal with it that counts. Quote from a month ago:
“As soon as the building work is complete, the club is required to conclude the building control process sign-off. Following this, the club will be eligible to apply for a new Grounds Safety Certificate at the new capacity.
At this point, the club will be permitted to commence its test events utilising the entire stand.”
My complete guess is that’s being seriously pushed this morning.
Person I feel for big time if we get through is Andy Mangan. Did zero wrong, conducted himself so well during his time here and would’ve been his dream to go to Anfield (be in with a chance of)
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Post by lastminutewinner on Jan 9, 2024 15:13:18 GMT
Statement:- "We are not very good we are not very good. We are not very we are not very we are not very good" Could catch on as a terrace chant😁 On a serious note we still haven't had confirmation on what went wrong, until then no one can do anything "We dont know what we're doing" x100 |
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