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Post by baggins on May 10, 2024 11:56:47 GMT
I've had my new card for what, 2 Seasons? The one with Filton Avenue written on it. Every time I renewed, with this new card and my previous card, I kept my card and it updated my renewal.
I can understand the £15 cost for new Season Ticket holders because the Club need to have a new card made for them, but why do I need to pick up a £15 charge for someone to reactivate a card I already have?
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Post by Tilly's Thighs on May 10, 2024 12:35:28 GMT
As a "normal" fan with no smart phone and no email address how does the club propose to issue my season "ticket". Will I be "forced to purchase the card for £15? If the tix was emailed to a friend can it be printed off and scanned at the ticket booth? With no computer and no email address, you are definitely not 'normal', maybe a bit 'special'? You don't know this poster's personal circumstances - don't be so disrespectful. |
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Post by The Equaliser on May 10, 2024 12:38:53 GMT
Strange. The fundraiser page seems to have gone, how much did you raise and why is it not available to view? I'm not sure why you can't see it. Did you donate? If you DM me with your donation details, I'll happily tell you how much was donated and the people that will get a card next season. Why should anyone have to DM you to donate? that’s what the GoFundMe fundraiser is for. BTW it says the fundraiser has disabled donations, I think you need to explain, is it fundraising for people? How much have you raised? And who are these people “you have identified, who can now have cards” as you claim? |
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Post by jungleboogie on May 10, 2024 13:01:32 GMT
With no computer and no email address, you are definitely not 'normal', maybe a bit 'special'? You don't know this poster's personal circumstances - don't be so disrespectful. How did they manage to register for this forum with no email address, or get a season ticket, or have a bank account, etc etc........ |
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Post by tbonegas on May 10, 2024 13:34:11 GMT
You don't know this poster's personal circumstances - don't be so disrespectful. How did they manage to register for this forum with no email address, or get a season ticket, or have a bank account, etc etc........ You don't need an email address to have a bank account. When I opened my bank account, emails weren't even invented. Also I expect you can go to the shop and purchase a season ticket without an email address |
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Post by barleycorn48 on May 10, 2024 13:49:32 GMT
This new ticketing card has been a public relations disaster.
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Post by percy on May 10, 2024 14:28:08 GMT
All very well catering to people with no smart phones or email addresses, but what about me? The club sent me a cheque for £15 for a pirates pot "win". What the hell am I supposed to do with that. A cheque? Is is 1982? Whats wrong with PayPal  |
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Post by tbonegas on May 10, 2024 14:46:17 GMT
All very well catering to people with no smart phones or email addresses, but what about me? The club sent me a cheque for £15 for a pirates pot "win". What the hell am I supposed to do with that. A cheque? Is is 1982? Whats wrong with PayPal Give it back and tell them, it will pay for tbones season ticket card, because they ain't going to get it from me |
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Post by tbonegas on May 10, 2024 14:50:49 GMT
Or 4. Receive the card as per conversation at time of renewal. There was absolutely no mention whatsoever of any charge, but I was told that my new card would be delivered at a later date. That was part of the arrangement, and I expect the Club to abide by it. I hate RIP off merchants. Always have done, always will. Problem is, you have no evidence that conversation took place. Email Pete. Sounds like he will give you a refund. So the club are willing to refund fans, hundreds just because they won't give them a piece of plastic costing pence. Now that really is great business sense. |
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Post by Topper Gas on May 10, 2024 14:56:07 GMT
Problem is, you have no evidence that conversation took place. Email Pete. Sounds like he will give you a refund. So the club are willing to refund fans, hundreds just because they won't give them a piece of plastic costing pence. Now that really is great business sense. The club's just bluffing as they know full well nobody is likely to accept a refund. |
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Post by Topper Gas on May 10, 2024 14:57:54 GMT
This new ticketing card has been a public relations disaster. Only for the handful of "normal" fans without a mobile device, all ten of them. |
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Post by A Source (aka Angry Badger) on May 10, 2024 15:14:45 GMT
All very well catering to people with no smart phones or email addresses, but what about me? The club sent me a cheque for £15 for a pirates pot "win". What the hell am I supposed to do with that. A cheque? Is is 1982? Whats wrong with PayPal Wasn't until recently that I stopped getting cheques off my parents at xmas. The shock when they saw me cash it by taking a photo |
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Post by lastminutewinner on May 10, 2024 15:15:17 GMT
All very well catering to people with no smart phones or email addresses, but what about me? The club sent me a cheque for £15 for a pirates pot "win". What the hell am I supposed to do with that. A cheque? Is is 1982? Whats wrong with PayPal My car insurance paid out for my torched car with a cheque. Unfortunately Santander who i'm with have no remote scanning for cheques so I had to visit one of their 2 (yes 2) branches in Bristol to deposit the money. No doubt used up all their budget paying for Ant & Decs stupid adverts |
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Post by wertongas on May 10, 2024 15:24:27 GMT
You are correct barleycorn48 ,new ticketing has been a public relations disaster, just like every other bloody thing the club does.
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Post by baggins on May 10, 2024 15:44:31 GMT
This new ticketing card has been a public relations disaster. Only for the handful of "normal" fans without a mobile device, all ten of them. I'll introduce you to a few of them first home game. |
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Post by The Equaliser on May 10, 2024 15:57:48 GMT
This new ticketing card has been a public relations disaster. Only for the handful of "normal" fans without a mobile device, all ten of them. So according to your figures of ignorance the club are embroiling themselves in terrible public and customer relations for £150! Wow 🤦🏾♀️ |
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Post by aghast on May 10, 2024 16:09:33 GMT
Only for the handful of "normal" fans without a mobile device, all ten of them. I'll introduce you to a few of them first home game. Based on people I know I'm pretty confident there will be several hundred in that position. Maybe not all at every game, but paying fans nevertheless. |
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Post by gasify on May 10, 2024 16:39:24 GMT
I'm not sure why you can't see it. Did you donate? If you DM me with your donation details, I'll happily tell you how much was donated and the people that will get a card next season. Why should anyone have to DM you to donate? that’s what the GoFundMe fundraiser is for. BTW it says the fundraiser has disabled donations, I think you need to explain, is it fundraising for people? How much have you raised? And who are these people “you have identified, who can now have cards” as you claim? I wasn't asking you to donate. I was asking you to tell me when you donated and the amount. I can then cross reference it and speak to you about where the funds have been used. |
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Post by gasify on May 10, 2024 16:42:19 GMT
All very well catering to people with no smart phones or email addresses, but what about me? The club sent me a cheque for £15 for a pirates pot "win". What the hell am I supposed to do with that. A cheque? Is is 1982? Whats wrong with PayPal I feel the need to point out you can bank cheques with Smart Phones now... 🤣 |
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Post by The Equaliser on May 10, 2024 16:44:29 GMT
Why should anyone have to DM you to donate? that’s what the GoFundMe fundraiser is for. BTW it says the fundraiser has disabled donations, I think you need to explain, is it fundraising for people? How much have you raised? And who are these people “you have identified, who can now have cards” as you claim? I wasn't asking you to donate. I was asking you to tell me when you donated and the amount. I can then cross reference it and speak to you about where the funds have been used. Still don’t understand why a public fundraiser won’t share how much they’ve raised or even allow anyone to donate? Let alone know where the raised money ended up. Pretty dodgy looking to me. |
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