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Post by gasify on May 5, 2024 12:47:23 GMT
You sense it was sent out by somebody with a limited grasp of the English Language! I have to agree , “recent future” 🤦🏾♀️ Looks towards Abdullatif...
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Post by gasify on May 5, 2024 12:32:34 GMT
"We feel we are extremely fair priced as we cover costs only and in the recent future the cards will be stopped with the new stadium and no option but electronic will be available, and everyone has to move electronically"
We are getting a new stadium.
WOOOOOOOHOOOOOOO!
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Post by gasify on May 4, 2024 18:23:28 GMT
See the Hull owner gave the 1700 fans at Plymouth today a 6 quid drink food voucher. Not a huge amount but at least appreciates hulls travelling fanbase Was that before or after the game?
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Post by gasify on May 4, 2024 18:22:34 GMT
"The whole club seems to be run by amateurs, as surely uploading updated T&C's is something most clubs would do as a matter of course." Absolutely agree ""Sorry about this your honour but we published last season's T&C's in error, the actual T&C's we should have published show there will be a £15 charge for anybody requiring a physical season ticket." They'd get laughed out of court if they did try that." Anyone trying to sue for £15 would be laughed out of court. The defence would say "Show me where it says we will issue a season card for the 24/25 season" and you can't. That is the point. Looking at this closer, I couldn't tell you if this has been changed recently, but look at the logo: Was it all in plain sight after all? Show me where it says they wouldn't, or you couldn't use last season's card, and that all s/t holders would need access to mobile device next season, the T&C's are clearly the previous seasons and have not been updated. I've no idea why you are defending the club, when they've clearly decided to impose an extra charge without telling anybody, even now you could buy a s/t and be totally obvious to the fact you need a mobile device or have to pay the extra £15 for a card. I'm pretty sure I have mentioned many times why I am 'defending' the club. I think people are showing faux outrage and completely lost perspective on this issue. I've no idea why you have no idea why I am 'defending' the club when I have mentioned many many times why.
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Post by gasify on May 4, 2024 16:48:53 GMT
No. Due to the fact there are no T&Cs for this coming years season tickets. www.eticketing.co.uk/bristolrovers/Common/CustomerNotice/TermsAndConditionsThat is the T's&C's attached to my order confirmation. Topper posted some of it, but didn't post the really important bit. "Issue Of Replacement Cards/Tickets Lost season ticket cards may be replaced at a charge of £15. These will be issued on the day of a match and ONLY to the named season ticket holder who MUST produce matching photographic identification. This is exclusively at the Club’s discretion. Forgotten season tickets may be replaced for a single game with a paper match ticket at a cost of £5 per ticket. The season card will subsequently be cancelled for that match and the duplicate ticket, if issued, will take precedence. This is exclusively at the Club’s discretion and no more than three duplicate matchday tickets will be issued in any one season. Lost/forgotten/unprinted matchday tickets may be replaced at a cost of £1.50 per ticket. The original ticket will subsequently be cancelled for that match and the duplicate ticket, if issued, will take precedence. This is exclusively at the Club’s discretion and no more than three duplicate matchday tickets will be issued in any one season. Abandoned/Postponed Matches Season card holders will use their smartcards in the normal way for any rearranged fixture caused by postponement or abandonment of the original match. If a match is postponed prior to kick-off season ticket holders and match ticket holders are entitled to: • Free admission to the rearranged game on production of their card or on the production of their complete original ticket. • Match ticket purchasers may exchange their ticket for another home match of the same grade or lower, in the same season, subject to availability by calling our ticketing team within seven days of the rescheduling announcement. • A full refund of the value of the seat less any booking fee by contacting the Ticket Office, within seven days of the rescheduling announcement. (Terms may vary for packages or special offers.) If the match is abandoned after kick-off and before half- time, match ticket purchasers are entitled to half-price admission for the rearranged match provided that they contact the Ticket Office within seven days of the rescheduling announcement. (Packages and special offer T&Cs may vary.) If the game is abandoned after half-time, no compensation will be available. Season Ticket Finance V12 Retail Finance is offering a repayment plan to pay for your 2022/23 Season Ticket spread over 6 or 10 monthly repayments. The 6 and 10 month repayment plan interest rate is 0% meaning you do not pay any interest. Bristol Rovers Football Club Limited acts as an Introducer Appointed Representative, registration number no. 740008 and will introduce you to V12 Retail Finance Limited to complete your application for finance. Subject to status and affordability. Terms and conditions apply. Bristol Rovers Football Club Limited, 00051828, The Memorial Stadium, Filton Avenue, Horfield, Bristol, BS7 0BF" The T's and C's we were all sent was for the 22/23 season. So, the whole argument of changing the T's and C's is boll.ox as clearly no-one actually read them... You're totally missing the point, they are the T&C's shown on the website when anybody purchases a season ticket, the club can't pick and choose T&C's. What do you think they are going to do if somebody did sue them for the breach of contract, say to the judge: "Sorry about this your honour but we published last season's T&C's in error, the actual T&C's we should have published show there will be a £15 charge for anybody requiring a physical season ticket." They'd get laughed out of court if they did try that. The whole club seems to be run by amateurs, as surely uploading updated T&C's is something most clubs would do as a matter of course. "The whole club seems to be run by amateurs, as surely uploading updated T&C's is something most clubs would do as a matter of course." Absolutely agree ""Sorry about this your honour but we published last season's T&C's in error, the actual T&C's we should have published show there will be a £15 charge for anybody requiring a physical season ticket." They'd get laughed out of court if they did try that." Anyone trying to sue for £15 would be laughed out of court. The defence would say "Show me where it says we will issue a season card for the 24/25 season" and you can't. That is the point. Looking at this closer, I couldn't tell you if this has been changed recently, but look at the logo: Was it all in plain sight after all?
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Post by gasify on May 4, 2024 16:19:55 GMT
So, the terms and conditions do not specify a £15 charge for Season Ticket Cards. Thank you. Not for 2022/23 season, no.
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Post by gasify on May 4, 2024 16:00:08 GMT
The only assumption that I have made is that when renewing my ST (Feb) in response to the clubs email nothing was mentioned about any changes to the effect that the (physical) ST was going to be redundant and I would need some electronic means to use the ST. As far as I was concerned (and it seems like others as well) all was as previous with the ST. Let me be clear - that is not an issue for me as such. But it is for some and it is surely incumbent on the selling party to inform the buying party at time of purchase that the T’s and C’s are changing - and inform them prior to purchase not after. Simple as that really. Issue is some are using hindsight and the fact that digital cards don't impact them to say they are correct. I'm guessing that is aimed at me. I have big shoulders (quite literally). It's not about being right, it's the 'outrage' being shown just feels false. It feels like it's a cheap stick to beat the club with. You'll see in my last post, the club did f.uck up the T's and C's but not in the way people are saying. It's 1st world problems.
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Post by gasify on May 4, 2024 15:54:32 GMT
Did you read the T&C's? What does it say? Can we assume you have? How much does it say it costs the purchaser for a physical card? No. Due to the fact there are no T&Cs for this coming years season tickets. www.eticketing.co.uk/bristolrovers/Common/CustomerNotice/TermsAndConditionsThat is the T's&C's attached to my order confirmation. Topper posted some of it, but didn't post the really important bit. "Issue Of Replacement Cards/Tickets Lost season ticket cards may be replaced at a charge of £15. These will be issued on the day of a match and ONLY to the named season ticket holder who MUST produce matching photographic identification. This is exclusively at the Club’s discretion. Forgotten season tickets may be replaced for a single game with a paper match ticket at a cost of £5 per ticket. The season card will subsequently be cancelled for that match and the duplicate ticket, if issued, will take precedence. This is exclusively at the Club’s discretion and no more than three duplicate matchday tickets will be issued in any one season. Lost/forgotten/unprinted matchday tickets may be replaced at a cost of £1.50 per ticket. The original ticket will subsequently be cancelled for that match and the duplicate ticket, if issued, will take precedence. This is exclusively at the Club’s discretion and no more than three duplicate matchday tickets will be issued in any one season. Abandoned/Postponed Matches Season card holders will use their smartcards in the normal way for any rearranged fixture caused by postponement or abandonment of the original match. If a match is postponed prior to kick-off season ticket holders and match ticket holders are entitled to: • Free admission to the rearranged game on production of their card or on the production of their complete original ticket. • Match ticket purchasers may exchange their ticket for another home match of the same grade or lower, in the same season, subject to availability by calling our ticketing team within seven days of the rescheduling announcement. • A full refund of the value of the seat less any booking fee by contacting the Ticket Office, within seven days of the rescheduling announcement. (Terms may vary for packages or special offers.) If the match is abandoned after kick-off and before half- time, match ticket purchasers are entitled to half-price admission for the rearranged match provided that they contact the Ticket Office within seven days of the rescheduling announcement. (Packages and special offer T&Cs may vary.) If the game is abandoned after half-time, no compensation will be available. Season Ticket Finance V12 Retail Finance is offering a repayment plan to pay for your 2022/23 Season Ticket spread over 6 or 10 monthly repayments. The 6 and 10 month repayment plan interest rate is 0% meaning you do not pay any interest. Bristol Rovers Football Club Limited acts as an Introducer Appointed Representative, registration number no. 740008 and will introduce you to V12 Retail Finance Limited to complete your application for finance. Subject to status and affordability. Terms and conditions apply. Bristol Rovers Football Club Limited, 00051828, The Memorial Stadium, Filton Avenue, Horfield, Bristol, BS7 0BF" The T's and C's we were all sent was for the 22/23 season. So, the whole argument of changing the T's and C's is boll.ox as clearly no-one actually read them...
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Post by gasify on May 4, 2024 15:13:24 GMT
The only assumption that I have made is that when renewing my ST (Feb) in response to the clubs email nothing was mentioned about any changes to the effect that the (physical) ST was going to be redundant and I would need some electronic means to use the ST. As far as I was concerned (and it seems like others as well) all was as previous with the ST. Let me be clear - that is not an issue for me as such. But it is for some and it is surely incumbent on the selling party to inform the buying party at time of purchase that the T’s and C’s are changing - and inform them prior to purchase not after. Simple as that really. So who's going to be the first to sue Rovers for breach of contract over just £15? Did you read the T&C's? What does it say?
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Post by gasify on May 4, 2024 15:12:13 GMT
So who's going to be the first to sue Rovers for breach of contract over just £15? Whoever is first to be not let into the ground after paying for a Season Ticket. What are you going to do? Show them the order confirmation on your phone? 😉
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Post by gasify on May 4, 2024 11:34:52 GMT
Just out of interest, could you answer the questions that I asked? Did any of those use the word 'Card'? Did any of those say you will have anything physical? Can you genuinely not see that the club has poorly communicated with its Season Ticket buying supporters/customers? I can see that supporters have made assumptions. I don't think the club have done much wrong. The disabled fans not getting the cards I agree is an issue and I think they have resolved that. I genuinely think that people are getting upset for the sake of it.
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Post by gasify on May 4, 2024 10:55:50 GMT
Did any of those use the word 'Card'? Did any of those say you will have anything physical? They used the word 'Ticket' in the ones I have just looked at. If you can find anywhere that says you would receive a physical card then absolutely you have a claim against the club for £15. If you don't have that, then unfortunately the law says " Let the buyer beward" (bit probably in some clever latin). Caveat Emptor! What have the Romans ever done for us....... Thanks your honour.
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Post by gasify on May 4, 2024 10:30:16 GMT
Did any of those use the word 'Card'? Did any of those say you will have anything physical? They used the word 'Ticket' in the ones I have just looked at. If you can find anywhere that says you would receive a physical card then absolutely you have a claim against the club for £15. If you don't have that, then unfortunately the law says "Let the buyer beward" (bit probably in some clever latin). Thanks Mr Tom Gasify Gorange Just out of interest, could you answer the questions that I asked? Did any of those use the word 'Card'? Did any of those say you will have anything physical?
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Post by gasify on May 4, 2024 10:27:46 GMT
Did any of those use the word 'Card'? Did any of those say you will have anything physical? They used the word 'Ticket' in the ones I have just looked at. If you can find anywhere that says you would receive a physical card then absolutely you have a claim against the club for £15. If you don't have that, then unfortunately the law says "Let the buyer beward" (bit probably in some clever latin). Thanks Mr Tom Gasify Gorange That's hilarious. Topper Gas what was it you said? One person mission against TG?
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Post by gasify on May 4, 2024 10:15:35 GMT
How have you arrived at this conclusion? If it was £1m of your own money would you give it to MT to spend in the transfer market? If I had employed him as manager and put the safety net of a director of football in place then yes.
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Post by gasify on May 4, 2024 9:51:03 GMT
At time of renewal where was it stated that, The current card would not be valid, It would be digital this season, It would cost £15 if you wanted a card? Not in any emails I received offering me the opportunity to renew. Did any of those use the word 'Card'? Did any of those say you will have anything physical? They used the word 'Ticket' in the ones I have just looked at. If you can find anywhere that says you would receive a physical card then absolutely you have a claim against the club for £15. If you don't have that, then unfortunately the law says "Let the buyer beward" (bit probably in some clever latin).
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Post by gasify on May 4, 2024 9:48:30 GMT
For those that bought online, it was. At time of renewal where was it stated that, The current card would not be valid, It would be digital this season, It would cost £15 if you wanted a card? Did you receive the same confirmation email as I did? Does it state " Digital Only Season Card"? At that point, under the distance selling rules you have 14 days to get a refund. No questions asked. What did your order confirmation say?
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Post by gasify on May 4, 2024 7:15:44 GMT
I agree, but they also charge to have a physical card, even if they say they don't!! You get app exclusive offers, that you only get on your SMART device. I save more than £15 a year. So if I just used my physical card, I would be more than £15 a year worse off. Maybe we should have charged everyone £15 more and then gave everyone £15 credit to spend at the club, if they opted out of a physical card. You will never keep everyone happy though. Whatever it is - it should have been communicated before and not after purchase. For those that bought online, it was.
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Post by gasify on May 3, 2024 4:23:37 GMT
Mine does too: Fees Name: Digital Only Season Card Amount: £.00 Name: Season Ticket Processing Fee Amount: £3.50 I wasn't told by email that my new card would be sent to me. I was told in person at the club ticket office/shop at the time that I renewed it. I am not disabled, but I am not able to adhere to their rule of uploading/downloading/ printing. They tried this sh it last season. I told them I wasnt prepared to do it, and missed the first couple of matches until my plastic card was delivered. I am not going to do it again I think it's the definition of the term 'card'. If you look at what mine says, it does say season card. It just has the word "Digital" on front. Those that have complained about changing the T's and C's that bought online, don't really have any claim. Those that bought in person and it wasn't explained, probably do.
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Post by gasify on May 3, 2024 4:17:37 GMT
Who has a printer these days? Not as many as used to, but I don't know many people who don't have access to a smartphone. My dad doesn't know how to use it😂. But if he needs anything, we will do it for him. Actually, I think you have touched on something that hasn't been discussed. Last season, I bought two tickets for the South Stand from a forum user. He sent me a Google wallet files and I added them to my wallet for me and a mate. I was able to easily use both tickets from the same phone. So me mate went in first and I swiped the the next ticket and I went through the turnstyle.
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