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Post by gashead99 on Jul 22, 2022 17:37:22 GMT
It doesn't address existing season ticket holders, who have cards, but who have had to change location. Presumably we're classed as new season ticket holders. Just saying... You should be fine G99 I’m in the same category as yourself and have just filled in the e mail and it gives you the option to chose you’d like to receive it as a card/cards 👍 Let's hope I get an email - nothing turned up yet.
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Post by gashead99 on Jul 22, 2022 14:24:26 GMT
It doesn't address existing season ticket holders, who have cards, but who have had to change location.
Presumably we're classed as new season ticket holders.
Just saying...
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Post by gashead99 on Jul 20, 2022 12:16:41 GMT
Seems I have been sent an E ticket for FGR (h) after all, even though I’ve had a renewed season ticket on the East Terrace for almost two decades. No bother at all. Email opened Clicked ‘add to apple wallet’ Open apple wallet MATCH DAY TICKET STARING ME RIGHT IN THE FACE Easy as that. Not quite as straightforward for Android users - save to phone does not work but download individual attachments did. No record of tickets in ticketmaster account though.
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Post by gashead99 on Jul 20, 2022 12:10:10 GMT
My ST’s have all been emailed over today. Nice and easy, one email with all three tickets for me and the 2 kids, and a seperate email to the Mrs email account with hers on. Button on the email to link it straight to the Apple Wallet, or another to download to phones via Google. Happy with the process at this point, hopefully the subsequent games are handled just as well… I got 3 out of 4. Android user here and the save to phone didn't work and came up with a G-pay error message. Had to download attachments. No tickets sent to separate addresses. Hopefully 4th will arrive shortly.
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Post by gashead99 on Jul 20, 2022 12:02:59 GMT
Tickets just mailed.
Well, 3 out of 4 tickets to be precise.
Hopefully 4th will arrive shortly.
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Post by gashead99 on Jul 19, 2022 7:55:15 GMT
Jesus, this thread along with the cashless one......... By no means the most pointless thread here.
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Post by gashead99 on Jul 19, 2022 7:34:29 GMT
Posted on the poll thread.
Ticketmaster account shows the next home game as Shrewsbury on 27 August.
Doesn't bode well...
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Post by gashead99 on Jul 19, 2022 7:32:16 GMT
Early days I know, but the next home game, as per my ticketmaster account is Shrewsbury on 27 August.
Doesn't bode well.
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Post by gashead99 on Jul 19, 2022 7:25:29 GMT
I look after 4 season tickets, mine, my father in laws and 2 boys. 4 emails to monitor, this is just going to be a pain.
As said before, replacement cards can be issued for those fortunate not to have been forced to move (ironically, fans are being forced into the seats we were forced out of!) - why can't we simply have a new card.
It's not an anti technology stance, it's just for my convenience.
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Post by gashead99 on Jul 18, 2022 17:16:19 GMT
Looking forward to all the posters calling those who don’t want to embrace this luddites…. For me personally, this is a big step forward although I won’t swap over myself from my physical card until I can have a permanent one instead of one for each match. I feel for those who aren’t as engaged with technology as I may be though. And think the e-ticket per match concept will end in disaster when some season ticket holders don’t receive their e-ticket for a given match. Its not the technology, its the inevitable failure of the technology.
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Post by gashead99 on Jul 18, 2022 16:10:09 GMT
It's annoying as the card system worked fine.
If I lost the card, it was my fault.
If, as will no doubt happen, tickets get lost in the ether, its the clubs fault but I will have the grief of sorting for up to 4 email addresses.
Perhaps it's the heat getting to me, but this is just another example of putting regular supporters last
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Post by gashead99 on Jul 18, 2022 16:05:07 GMT
Yet a renewing season ticket holder can have a replacement card if needed. Surely they should only have the one option forced on them. Only a renewing season ticket holder that hasn't been forced to move.
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Post by gashead99 on Jul 18, 2022 15:55:10 GMT
Another enforced change without consultation which makes it harder than it need be.
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Post by gashead99 on Jun 8, 2022 8:58:54 GMT
Obvious I know, but all us South Stand evictees will be needing new cards.
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Post by gashead99 on May 8, 2022 14:07:52 GMT
The most ironic bit about the match being fixed is that 7-0 was only good enough provided the score at Barrow didn't change in the second half.
So, for it to be a true fix, Northampton and Barrow had to promise not to score again and allow us to put 5 more past Scunthorpe without them replying.
All in all, complete cobblers.
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Post by gashead99 on Apr 22, 2022 8:38:01 GMT
I hadn't until the south stand season ticket and FGR issues. It is clear from how we were treated that we were just a ticket price. Most of us have been saying for years why are we letting an handful of season ticket holders cost the club thousands, it's a sensible business decision by the club, nothing more, nothing less. As far as Gasheads now being customers not fans I personally feel more of a connection with TG & Wael than I ever did when the likes of NH and "we never planned for relegation" TW were running the club. And therein lies the problem. A handful of season ticket holders - loyal supporters for many years - discounted in one sentence by a fellow gashead. I don't think we've cost the club thousands at all. Our advance monies have actually helped the club in what have been difficult times. You can count on one hand the number of times capacity has been an issue in recent (and not so recent) years. Don't get me wrong, I want the club to progress as much as anyone. What many don't seem to realise is that we had seats in the South stand for a reason. There are no other seats, other than the SW stand (which is a relatively new addition) available so it became a lottery as to where and with whom you could sit. It is also now the family stand - we are being allowed to sit there despite not qualifying as a family - there may be issues with regard to that going forward. Personally, I would not choose to sit in the family stand - if there was a choice. The group I have been with for many years has now been broken up - but don't worry we'll get over it! Just as everyone else will get used to looking at empty blue seats for a high percentage of games next season.
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Post by gashead99 on Apr 21, 2022 11:45:41 GMT
I do not read the other forum and I was not aware of some of the issues raised in the opening post on this thread. I do not know if any of what they have said is even true. I do think that the club hierarchy now view us as customers more than they ever have so I hope that they are prepared for some to act like customers and demand fair treatment. I offer no judgement either way as to whether this new direction is good or better than what went before. We have little choice but to accept it, because most of us will always consider ourselves fans, and will never think of ourselves as customers and the club will never be held accountable. Some of the abuse aimed at the club (which I vehemently oppose) may have been born out of frustration at the commercial decision to use Ticketmaster and the slightly cynical decision to fudge the "ticket prize freeze" announcement. Again, I do not personally have an issue with the "Price freeze" but it was a little misleading for some and I understand that can lead to some anger for certain people. Someone made a very good point on another thread that today its a handful of Season Ticket holders in the South Stand. Nobody really cares. Tomorrow it may be something else but it will be too late. Never seen myself under Wael or any other Ownership as being a Customer. I hadn't until the south stand season ticket and FGR issues. It is clear from how we were treated that we were just a ticket price.
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Post by gashead99 on Apr 21, 2022 10:15:07 GMT
I'm not party to any internal matters so can't and won't comment.
I am a disgruntled South Stand season ticket holder though.
We may be small in number but were there through the tough times.
Loyalty is important - we ask it of the players - so why can't we expect it.
I'm annoyed at having to move for next season. Partly because there was no real choice other than the SW stand and I don't want to sit in a corner, but more so that there was no consultation or consideration with affected season ticket holders beforehand, meaning long standing groups have been split up.
As for FGR, that is totally down to mismanagement by the club. Again, no-one was consulted, new tickets issued before any explanation given, family groups split into different rows and no offer of any compensation for not providing what we paid in advance for.
Football has always been about watching with family and friends, be that sitting or standing and always will be.
For the biggest game of the season (and who would have thought FGR would be included in that statement) it just won't be the same.
It's just unprofessional.
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Post by gashead99 on Apr 20, 2022 18:14:58 GMT
None of us are against the club making money and will be over the moon with another successful season.
The issue here isn't about that - it's about the way we have been treated as loyal and time served season ticket holders.
The issue with FGR is entirely of the clubs own making by not giving them their correct allocation in the first place and gambling on a reduced travelling support. That has massively backfired and in order to correct it, season ticket holders suffer.
So what, it is just a single game you might say, but again that misses the point. It's the biggest game of the season (so far) and one I want to watch with the group I have watched with for years - not sat in a different row on my own.
It cannot have been that difficult to group linked tickets together but, I suspect, it's all happened too late and become a rush job.
You never know, we might get a free burnt sub standard pasty...
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Post by gashead99 on Apr 20, 2022 17:02:28 GMT
Looking at it another way why should over 500 Gasheads miss out on watching home games next season, just so an handful of fans can keep their seats in the South Stand? Thats a fair point! We'll all have to give up our spots when the Fruit Bowl is built! Dont understand why people cant be moved to seats alongside people they already sit with tho! Hopefully those affected are having sensible conversations with the club on that We both know that irrespective of what division we're in next season, the extra 500 won't turn up until we find ourselves in a similar position to where we are now.
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